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October 2023 by Colin Kauffman
Always an awesome experience at Belle. Sam is prompt and professional and helped me with all of my questions. Would highly recommend stopping in at the Illinois Rd location and getting your work done!
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October 2023 by Dan Chambers
Everyone I have worked with has been top-notch. There was no panic news, like you HAVE to get your transmission fluid flushed and you power steering is going out.They address only the true problems and keeps an eye on everything else.
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October 2023 by Gavin Thorne
Excellent service. I have a company vehicle and they made it easy to get a couple of new tires without extra hassle.
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September 2023 by Aaron M.
Would do 0 stars if I could. 1st thing was after arriving home, I noticed the hub cap was gone. I called the store and they couldn't find it either. They said they would order a new one and it should take a day or 2. 2 weeks later I haven't heard back from them. 2nd issue was they cross threaded a nut onto the stud. I found this out when i tried to remove the tire to change the break pads 2 days after the new tires were installed. This required a trip to the mechanic to fix. No way I was letting Belle Tire fix their problem.
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September 2023 by Trenton Bowers
If I could leave a zero stars I would, I previously was here for a alignment and I got it done and realized after they completed twisted my boot and tore it up, they zip tied it too tight and just twisted it on like how do you not see your doing that? I went back to tell them about it and what they did, keep in mind I also had to come back 2 time to get alignment bc they didn't do it correctly the first time and was still off and me coming back AGAIN for the boot fix was my 3rd! I had to come up 3 TIMES bc of them. But also I had a boot for them to put on of my own and they wanted to charge me for something they broke and also for double labor because it's my own part and not theirs, that's the stupidest thing ever like really I've wanted gas and time at this location and won't be back but luckily the lima location was way better service and completely understood. Don't go here
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September 2023 by Jim E Johnson
I bought a new tire for my son’s car over a week ago. Since it was changed, it continues to lose air. He took it back due to the warranty. He was told Belle was too busy and set an appointment for over a week from when he took the car in. That’s not until this coming Thursday at 7 pm.My son and I have to hand pump his tire to reinflate the tire. He has to do this after school, work, and after ball practice. He’s had to do this for a week now.Customer service would be that you get him in asap. He’s trying to use the warranty. Please stand behind your work. Get him in earlier so his rims don’t become damage or so he doesn’t have an accident.
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September 2023 by Melany Jones
Got brake job done there about a year ago, didn’t last. Warped. Was offered the “best” rotors and they were rusty within 6 months and not worth the $1000 I paid. Better off googling and doing yourselves. Can get rotors,pads and calibers from the part store for under $400! Don’t let them touch your car
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August 2023 by Tricia Slone
Got in almost immediately and everything went smoothly. Best prices and user-friendly website. Customer service/Techs are knowledgeable and pleasant—I’ll be recommending Belle Tire to all my friends.
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August 2023 by Tonya Miles
These guys are the best! They aren't trying to scam people into paying for services that aren't needed. They've actually SAVED me money! I won't take my vehicles anywhere else for things that I could get done here. Thank you Nate! You're the best! ?
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August 2023 by Austin Smogor
I had the unfortunate pleasure of getting in my truck and seeing that one of my tires had a puncture. After calling numerous other places for a patch and getting very rude responses being it was a Friday afternoon, I called Belle Tire and spoke with Gavin who was very helpful and able to get me in no problem. After they looked at my tires, they realized the tread was too low to patch and recommended I get new. Even though no one’s wallet likes to hear that, Gavin and his crew were able to get my truck up on the lift and have 4 brand new tires put on in under 2 hours. I cannot put into words how much I appreciated their time and effort, and would recommend anyone to send their business to this location! First class customer service.
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August 2023 by Brian Waltz
I guess they will say anything on the phone to get you into the store. Called said hey can I get a walk in alignment? sure get here before 6pm ok great I get off at 5. Arrive at 5:37 sorry we can't get you in today maybe tomorrow why lie?
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August 2023 by Mark Beers
My wife’s tire got a huge chunk of metal in it. Belle tire replaced the tire in a very timely fashion. I’m so impressed with their service and how friendly they are. They have my business!
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June 2023 by Copper Head
Always a great experience at Belle SW FTW. Comfortable waiting space w/ easy to connect wifi. Allows me to get some work done while I wait. Pleasant surprise today, they had an open bay when I arrived and were able to immediately start on my Oil Change & Tire rotate. Thx Matt, Jeremy and the rest of the "GUYS" @ Belle.
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May 2023 by Sims HD
Called early in the week and spoke with Wes about getting some new shoes for my beater F150 and my slick top cruiser. I knew what I wanted, scheduled my appointment. Wes greeted me upon arrival 3 days later (had to get the tires in). Got me checked in, the tech in the back did great work as the tires were mounted and run out smooth down the road on both vehicles. They didn't try to hard sell me on stuff I didn't need. It was a good visit. I'll return in the future. Nice work guys!
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April 2023 by Chris T.
I was on a road trip in my 2006 Ram 3500 4x4 diesel nearly 2000 miles from home and had an unfortunate encounter with a criminally HUGE pothole in the center lane on SB I-75 somewhere around MM 36. The impact was so severe that I suspected there would be some broken suspension parts. I paid close attention to how the truck drove and sounded and for about 400 miles, nothing seemed to be amiss. Then a very slight vibration developed at about 60mph. With about 3000 miles left on my trip, I decided that the truck needed immediate attention so I took it to Belle Tire.Apparently, the damage was pretty significant because through the frequent updates I received as the work progressed, it became clear that the driver's side front wheel bearing had been destroyed by the impact with the pothole and my continued diving over several hundred miles had caused the bearing to become fused to the point that it had to be torched off. Long story short, they took a bit longer on the repair than they had originally told me and the bill was a significant amount to be saddled with on a road trip. Additionally, I had to cancel one leg of my trip by the time the work was finished none of this was the fault of Belle Tire. I only mention it because many businesses would likely have had little sympathy for me and my situation. I felt the opposite about the folks at this store. They treated me as if my bad situation was important and they were doing everything they could to improve my circumstances and get me back on the road as quickly as possible with the least negative impact. My bad situation resulted in a wonderful customer service experience at this store. Thaks Belle Tire!