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February 2024 by Josh Farmer
If I could rate this place a 0 I would. Management is incompetent, often getting to work requests months after submission if at all. Who to contact is a revolving door and you're hitting the lottery if someone is actually at the office. very easily the worst living experience I've had. You get what you pay for here. Don't bother.
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December 2023 by Sherell Bell
Hello,I just have a question ?? ?? How can we get lights out side our apartment buildings ? We don't have lights and it very dark at night. I am tired of using flashlights from my phone. I brought a lantern to sit outside my door. Do anyone know how we can get lights so i can see to get in my door at night. The entire complex on the right side of the building is out and has been for months. Please help. We don't feel safe here.
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September 2023 by PIERRE HICKS
I had an appointment time I was there 10 minutes early waited till 10:15 after no one showed up no one was in the office first impression is a lasting impression, I was looking forward to seeing some of the nice apartments that they posted online.
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June 2023 by Quimari Woods
I lived here for almost a week now and have no complaints. The apartment has a nice and clean with a nice set up to it. I would definitely recommend people here.
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May 2023 by Meghan Jackson
0 stars if I could. I used to love this place but sadly it has gone downhill with the new management. We scheduled a tour of bluffton park and the lady was almost 30 minutes late. Then the office was closed for renovations, so she said she would send us the application. We had to contact them 3 times for them to send it, it was $50 per person. Then we applied and didn’t hear any thing back for over a week. I couldn’t get anyone to answer the phones, texts, or emails. I finally got someone to answer the phone and she was so rude. Told us “our application wasn’t filled out right” and said she needed a copy of our social security cards. I’ve lived at 4 apartments and not one have ever asked for a copy of my SS card. So weird. Then when I told her I don’t have a card she rudely said “well you’ll have to go to the social security office and get one printed”Long story short, don’t waste your time here. They are unprofessional and will waste your time.UPDATE- REALLY don’t live here. They called us saying a lady got fired because she was trying to steal social security numbers. (That’s why she asked for our physical card) And then we’ve called for the last 3 days and they’ve just been giving up the ring around. “We will see if you can be approved for a 3 bedroom” 2 days later, now all of a sudden they don’t have 3 bedrooms at the site. Like this is ridiculous at this point. Theses people are literally a JOKE. RUN FROM THIS PLACE.
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March 2023 by Alyssa Hayes
Don't even waste your time. I've been here 3 years and new management took over and it's HORRIBLE now. We've have 3 or 4 property managers, none of which have a clue about anything it seems. They say they'll call you back, they don't. My above the oven microwave and dishwasher have not worked since before Christmas. I've issued multiple maintenance requests and no one responds. Only reason we haven't moved is because everywhere is so expensive or has a waiting list.
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January 2023 by Hanna Rhoden
Do not move here. Management and maintenance are a joke. We got into our apartment at the start of 2022 almost a month after our original move in date. My washer and dryer have been broken since before Christmas, the trash on the property is awful, they received a violation from the city last summer for over grown grass, my roommate and I still have not gotten an updated lock like the rest of the residents here, and they will “process” your maintenance requests but hardly ever respond to them. Then they had the nerve to message my roommate and ask why we have decided to move out. And to top it all off they are raising the rent. Do not move here.
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January 2023 by Ashley Brown
I have lived here for two years. Ever since they got taken over by river pointe they have gone downhill. Trash everywhere and the dumpsters don’t get picked up on a regular schedule. The grass in summer gets mowed maybe once a month and when they “plow” it’s the bare minimum. They don’t even put salt down or shovel the sidewalks. It’s almost impossible to reach anyone when there are issues. The maintenance doesn’t fix issues our washer and dryer was broken for three months and I called over and over. Kept being told it was going to be fixed that day and it never got done. I am now supposed to be moving out and they are trying to charge an entire months rent for 7 days of being there. I have called several times either no one answers or they tell me they’ll call me back and never do. There are no move out instructions so no information on what to do with keys or how they process security deposit. Many people have been moving out and I suggest you don’t move here.
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December 2022 by America Vazquez Garcia
I unfortunately do not recommend living here. This property is now owned and being ran by the same staff at river point townhomes (Chapel Oak). I have had a couple issues with maintenance since being here. Our refrigerator broke a bit after moving in and it took over a month to fix. We received a temporary refrigerator that was dirty and had a strong odor. When called to see when we would receive the new one they said I will not receive a new one and that I should be content with the temporary one I was given. Our washer and dryer have been broken for about 3 months now. I have contacted maintenance and office staff numerous of time and all we are being told is something will be done and will come a certain day which never happens. When I contact the office staff some of them seem to be annoyed and rude, specially Ashlee S. They are very short and quick to get off the phone. Very unprofessional. Till this day nothing has been done to solve this issue. I was signed up for renters insurance by them also. When asked for a copy of my renters insurance contract they say I should know and they don’t have a way of looking it up , so what did I sign up for? After the new management took over the quality of the overall property has declined drastically, there is trash throughout the property outside, grass during summer left overgrown and snow plowing is completed to the minimum.
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September 2022 by Dominique Wilson
I highly recommend you do not consider living here. I was told a lot of misinformation regarding the utilities. Upon paying my deposit I was promised a 2nd floor apartment, only to find out after signing my lease the unit was on the first floor. When I moved in, there was a water spraying under the sink, and it took maintenance over 3hours to come fix it. They had to replace the faucet, and I am currently waiting to a tech to come fix the things that I reported days ago.Water got all over the floor and it I was asked if I could remedy the leak with a bucket. The office staff really couldn't care less about you or your experience. The administrative staff do not even work on the property ground. I regret giving any money to this place and encourage everyone to find somewhere else.
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September 2021 by Madison Robison
Miss ally always goes above and beyond for tenants. Great place to live!
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September 2021 by Chelsey Gidley
Such a great place to live!
