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December 2023 by Chris Norris
Bud was great and so was Jesse thank you for taking great care of my mom..ps buy a new vehicle and get a 55in LG smart tv...
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October 2023 by Lynn Hanson
Mike Trump is the best. Took care of my concerns in a totally professional manner and addressed my concerns with care.
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June 2023 by Richard counts
Manager was very rude & disrespectful! Will take my business elsewhere!
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December 2020 by Eric Jennings
Terrible customer service. We bought a used vehicle , 3 yrs old, from them. We let them know our concerns with the vehicle. They said they would fix the issues when we bought the vehicle a month ago but haven't done anything. Mike Trump, GM, does not return voicemails. I would not purchase another vehicle here.
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December 2019 by Phil B
Good sevice job on 90k maintenance.
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November 2019 by Angie Landrum
Joe was great, very friendly and knowledgeable. Thanks
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August 2019 by Shirley Roosa
I love my Explorer. Buddy is a great salesman. Very helpful!
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June 2019 by Kim M.
I really like Bob Thomas. I purchased a car from my dear friend's estate. He had purchased his last 2 vehicles at Bob Thomas. He was fastidious about quality and service, so I had no qualms purchasing his vehicle. I've had the routine service done twice. Both times, over the phone and in person I've received excellent customer care. I value that. In a world of instant coffee, they are still brewing a fresh cup!
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September 2018 by Rachael Rowe
Here I am, a month after buying my Jeep Cherokee from Bob Thomas Ford, and I get a call that I am late on my old car payment (which is supposed to be payed off, according to the paperwork I signed off on when I bought the Jeep). I found this out while being on my lunch break from my old co signer on my old Dodge Journey. Mine, as well as her's, credit is being dinged. I was not notified by my old bank nor Bob Thomas. I was driving my new Jeep thinking my old Journey was paid off. Long story short, I am currently still dealing with this problem. This isn't the only problem with my Jeep. When I first bought my Jeep, the next day it didn't start. They sold me a car with a bad battery, with knowing about it.
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September 2018 by angela damian
Experience was good, other than the salesman was a little pushy.
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July 2018 by Trista Mowrey
Great people, great experience buying from this location! Thanks to Jason B and Norm for all your help getting me in my Ford Taurus! Appreciate it!! Highly recommend anyone here!
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July 2018 by Amanda Hilliard
After getting amazing help through their service center, Jason helped me find a great vehicle. Nothing but a positive experience!
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March 2018 by Brian Lahrman
Two thumbs up!
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January 2018 by Bill Zurbrugg
Awesome Place
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December 2017 by Rachael Schenkel
Here I am, a month after buying my Jeep Cherokee from Bob Thomas Ford, and I get a call that I am late on my old car payment (which is supposed to be payed off, according to the paperwork I signed off on when I bought the Jeep). I found this out while being on my lunch break from my old co signer on my old Dodge Journey. Mine, as well as her's, credit is being dinged. I was not notified by my old bank nor Bob Thomas. I was driving my new Jeep thinking my old Journey was paid off. Long story short, I am currently still dealing with this problem. This isn't the only problem with my Jeep. When I first bought my Jeep, the next day it didn't start. They sold me a car with a bad battery, with knowing about it. I called and they told me that they had to jump the jeep before test driving. Luckily, they took care of that. Of course I had to haggle them to take care of it at all. I didn't have bad service with buying the car, but I have had nothing but problems since. I advise to find a different car dealer if you're looking to buy a car. I don't wish what I have went through on anyone.
