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March 2024 by Lana Woods
Roger was awesome... as always!
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October 2023 by Nick McLay
They have some really talented people working here. Seemed like a nice company that makes some cool trucks. I was a service supplier to them. A couple of my customers warned me about this company but I didn't listen. Turns out they were right. They used me long enough to learn my business and train their people, then I was out after they bought the equipment. Their employees abused and broke my equipment, promised to fix it and never did. If you're a customer, maybe they're OK. As a supplier, if you are looking for a win/win relationship with your customers, this is NOT the place.
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March 2022 by Jon Ortego
Roger was awesome. Got us in n out one day. Had ac issues and he repaired it. My wife and are very happy. Thank you again.
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December 2021 by Robert Barnett
I work here. Awesome people great place to work.
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November 2021 by Derise H
Had several issues with our truck. Stopped in Monday morning and not only did we feel that our needs were important, we were made to feel important as customers as well. I have often thought that customer service was a dead art, but here, I find it alive and well in the hearts of bolt employees. Mark , Zac and others went above and beyond what was required. Thanks guys, You made dealing with our problems a pleasure.
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September 2021 by James Howard
I took my sprinter van to them to put in a bunk for expediting. The price was high but I needed the work done as I was short on time. They got the work done and I even told them I really liked it.Well a couple weeks later I noticed they had put in the wrong mattress and I paid to upgrade the bed to a 48 X 75 inch.When I told Brian about this and I wanted the right bed, he got furious and said they would cobble together an extra 3 inches to the bed I have and give me the right mattress but that's all they would do.I have had the van now for six months now. The paneling they put up is is falling off the walls. Screws are coming out, basically just falling apart.I have all the emails to back up my review.I would NOT recommend them. They are not to be trusted.
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July 2021 by Janice Trammell
Great service very nice personnel, got us in quickly and out quickly
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January 2021 by Michelle Hsu
Better space design. Professional team members to work with! They listened !
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September 2020 by Julie Quinn Vestal
Had the rooftop A/C unit on our expeditor truck repaired. Parts were tough to get. They let us have them shipped to them and did the labor for us. We were in and out for a reasonable labor charge. Always great service here.
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May 2020 by Dyer Expeditors
Mark, Roger and the Service Staff went out of their way to help us today! Wow, we were so impressed with their kind attention and willingness to go above and beyond. Our problem ended up being an nonissue but they were willing to do whatever was needed to help us out. You guys rock!
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February 2020 by Maria Vallejo
Mark was very friendly when we met a couple months back and you can really tell he cares about his clients and employees Maria w/Liberty National
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July 2019 by Matthew Sykes
Bolt primarily does sleepers for straight trucks and semis but they also do sleepers for cargo vans (if you're doing expedited freight in a van). After doing some market research, their prices are a little above average, but the work is phenomenal. I had very little space to work with in my van but they were able to accommodate a fold up bed, storage underneath, fridge, microwave, cabinetry, TV, heat, AC and vent van (if requires generator and shore power request tow hitch generator that's covered and secured), dual batteries with inverter and control switches, 12V hookup, the list goes on. I worked with Brian Callan. He's very busy, but when you deal with him he's honest and fair. The key to a successful build with these guys is a LOT of detail and patience as their shop is routinely packed and their build queue long. Also, if you have very unique requests or your truck/van is an unorthodox size, it's going to require a unique build which will lead to more build time. Overall, outstanding job and very happy with my van. If you're considering the cost, consider the cost of staying in a $50 a night hotel (quality probably not that high) every night vs having your home in your van. If you drive for a couple years, this investment quickly pays for itself and gives you the ability to stay OTR for longer and more efficiently. Great job guys and thank you Brian. Highly recommend!
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May 2019 by Chris IT J.
Real nice custom sleepers! Building craftsmanship could be better! But overall very nice sleepers.
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April 2019 by Tom Teddy
We love our truck from Bolt Custom Trucks! When we go on vacation, we schedule our truck for small repairs a year later Mark and the nicest employees with their many talents repair our house on wheels! We are Navy Veterans and are proud to put our trust with this Outstanding Company! Thank you so much! Sincerely Tom & Pat!
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April 2019 by Davin Trammel
Took a chance and stopped in to get some minor repair work done. Just my luck they were busy that day. I talked to Mark the manager about my repairs, he was able to free a tech up for me. GREAT. Zack was our tech. He was great and friendly. A.J was very nice, friendly, easy on the eyes and yummy. Randi was the office girl ( should be manger if not ) she was very nice and helpful. She gave me a couple of pens and invited me to the truck show in Louisville. Thanks Mark great team you have. Will be back.
