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November 2023 by Brittney Call
They were so thorough and kept us up to date with every step. They did a great job on our car. I had to be shuttled to my loaner car and the woman who took me was truly amazing.
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November 2023 by Dennis Kutzner
Great people. Excellent work. Kept me in the loop and updated regularly until the work was done. Jody especially was kind, helpful, and professional.
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November 2023 by Kim Stuart
Outstanding customer service keeping us advised of the repair status weeklyThis company went above and beyond even taking our vehicle to Kokomo for repairs so that we would not have to be inconvenienced any longer than necessaryhighly recommend we have also use them in the past and they NEVER disappointServices: Painting
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October 2023 by Sead Catic
After one months in the shop, we have to return vehicles to correct paint workService: Painting
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October 2023 by Melissa A
I had a fantastic experience with Caliber Collision after someone sideswiped my car in a parking lot. They kept me updated every step of the way, and the work was performed beautifully! They also made it very easy to both pick up and drop off a rental car. While I hope to never need bodywork done again, I wouldn't hesitate to go back to Caliber.
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September 2023 by Rita Reed
This is the second time Caliber has worked on my car. Both times they did a great match on the color and repairs were completed as promised. Will use them again, if needed.
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September 2023 by vicki neitenbach
Caliber Collisions went above and beyond in helping me get my car back. They were very responsive and helpful. They kept me informed and replied back to me very quickly. They were more help than my insurance. I will recommend them to anyone and everyone. They are truely a blessing.Services: Painting
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August 2023 by Ron Bashop
Dealing with Lyndia and Chris was a pleasure ,my truck was repaired on time and detailed inside and out..great experience. This is from a retired body and paint man with 50 yrs experience, I highly recommend this shop
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July 2023 by Pacing Tiger
In a world where the stereotype is that male mechanics take advantage of female drivers, it was distressing to learn that my insurance company employs a team of women who either can not or will not talk to female drivers about their cars. My insurance company has let me down, kept me in the dark, and disrespected my rights as a consumer and a property owner. The friendly staff at Caliber gave me their time to speak with me and answer all my questions. They were the ones sandwiched between me and the negative situation my insurance created by making decisions about my life, my property and my policies with them---without even telling me anything. They also failed to keep Caliber in the loop and give incorrect information to other 3rd parties I didn't know would be calling me. Having worked in a few different technical fields, I am big believer that women can understand and enjoy technology. Despite employing a great many women, my insurance company hasn't figured that out yet. Caliber Collision respected me as a person and as an adult capable of understanding technology when an insurance company that has known me for 20 years did not. Thank you all.
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July 2023 by Erika Rosales
We went to request an estimate for a small scratch on our vehicle. The first impression was an dirty look from the front desk lady, when I greeted her, her attitude changed. She gave us an appointment with a guy named Erik, when we went to the appointment Erik came out, saw the scratch, took a picture of our license plate (the scratch was on the hood not on the back of the vehicle) and said he would send us an email. Which he never did, we never heard from them again. My husband is not interested in their services anymore.
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June 2023 by Kathy Nicholson
Customer service was above and beyond. Kept me in form all the way through the repair of where they were in the process and what was the next task. Everybody very friendly and nice and help me through this because I’ve never had to do this before.Services: Painting
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June 2023 by Nikky Lewis
I had a minor accident with my vehicle, Caliber Collision came up as an option from my insurance carrier. I was extremely happy that it was. The entire staff was so friendly and helpful throughout the repair process. They took care of my rental on both the drop off and pick up process. There was zero stress and I really appreciated that. My car was repaired with no issues. I would definitely recommend.Services: Painting
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June 2023 by Jennifer Gannon
They did a wonderful job. Kept me up to date, also got my car back about 5 days early which I’m very thankful for because I thought I would have to go a few days without a vehicle. Also my car looks GREATServices: Painting
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March 2023 by Katie Yoho
I took my car to Caliber Collision (Washington Center) for an insurance claim and repair. They kept me updated every step of the way with text updates. They completed my vehicle early! The work was excellent! Customer service was great as well. If you ever need any body work or other services they offer I would highly recommend Caliber Collision (WashingtonCenter)!Service: Body & Trim
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March 2023 by Jasmin Carpenter
Great communication. Wonderful customer service. Friendly staff. They really care about your happiness. My car was completed before suggested time and looked great. Would definitely reccommend them to others.Service: Body & Trim
