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November 2023 by LaDonna S
Nice selection of childrens clothing. Reasonable prices, helpful staff. If you cannot find the right size, it can be ordered. Order online with in store pickup is available.
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March 2023 by Shakeer Khan
I had the worst customer service experience when I visited the Carter’s Fort Wayne store on 03/11/2023. The stores floor was so dusty and dirty, My 7 yr old son tried shoes in the store and I was made to pay for them as the sole of the shoe got dirty by trying them in the store. When I tried to explain the customer service member kept on arguing saying I had to pay for the shoes as the sole of the shoe got dusty. I was forced to pay as I didn’t want to continue the scene which gave my family worst experience.Firstly the store’s floor should have kept clean. Secondly customer service members should have been trained properly on how to speak with the customers. I don’t think I would be visiting the Carter store anytime soon.
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January 2023 by Christine Gunzel Manatt
I mostly stop by when I’m in town to check the clearance racks. Off and on there can be great deals, especially after a holiday. Clothes are always cute, but they can be expensive if purchasing not on sale.
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July 2022 by Kaylee Arnold
All the girls working were just standing behind the counter talking and ignored me at the checkout till I asked If I could get checked out. They were too busy talking and saying bye to a coworker and ignored me. Unprofessional
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January 2022 by Mary Schless Gage
Friendly staff and the store was very clean.
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December 2020 by Donna Stryker
If I could less than 1 I would! I visited for the first time 12-13-20. Wanted a certain item and they didnt have it in the size I needed. Cashier said they can order and have it shipped to me within 5 business days and that I would receive an email. NEVER HAPPENED! Checked my email everyday. So I called the store today (12/19) and talked to Shane. He gave me a number to call. Called and waited 46 minutes and 3 sec and no answer! He also gave me a website which I tried. When I put my tracking order number in, I got a response that stated " you are not authorized to view or cancel this order" Cashier assured me I would receive it before Christmas! Website is NOT VERY USER FRIENDLY! You only get "FAQ's" to choose from! Would NOT recommend!
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July 2020 by Kelsey Resor
They have the cutest baby and childrens clothes but they are a bit pricey
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July 2020 by Cheryl Cox
First, loved the Welcome Back sign. Very friendly?. They had some fantastic sales, and I applied for their card and got another 25% off and 3x the points which earned me something like $50 to spend next time. But, even better, the sales person, Shane, is amazing. We brought him a massive pile of clothes to scan to see if they were online and could be shipped for free. He happily went through each item, ordered for us, and had them sent to Alaska. He clearly loves his job and he made shopping so stress-free. I have 13 grandchildren and they're all getting Carter's from now on!
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June 2020 by Betty Wood
Very friendly helpful staff. I am a new grandmother and am so glad to have this store in Fort Wayne.
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March 2020 by Nancy Manzoli
Absolutely wonderful to shop in the store friendly associates, great sales, if you buy the wrong size it is easy to exchange for the correct size
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March 2020 by Judy Dedrick
Great selection and price
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February 2020 by CYNTHIA GREIDER
Good selection , Quality Merchandise . pricey
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February 2020 by Joan P
Love shopping for grandkids?
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January 2020 by Terri M
I loved the store. Especially the clearance priced items. Of course the prices are high but nowadays everything is. Mall prices I guess. But they have a great selection really cute stuff.
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November 2019 by Jordan Messmann
Cashier was great! Store is slightly unorganized but overall nice store.
