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February 2024 by Darryel Amos
me and my partner went in to ask some questions about selling our phones, the employee was very rude and judgmental. he also then proceeded to scoff at us as we were leaving. i would not recommend any service from this place, sounded very sketch.
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February 2024 by R a y v e n
thank God I read the reviews. absolutely won’t be going to them!
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December 2023 by Masudar Rahman
They are very professional safe my life, I am extremely recommend them for your next device
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November 2023 by A. CBello
Very unprofessional. Paid 330 dollars for a repair and they wouldn't back up their work after it was brought in to fix.Reply to their generic reply about" reaching out to address the situation" I did reach out by paying a visit to address the situation and the owner himself was very unproffesional after the rude employee told me that she knew for a fact that I had dropped my phone after the repair even though I know for a fact that my phone wasn't dropped. I even have it in an otter box. The owner himself cleared himself of all liability and refused to make things right even after being showed that the repair that was done, which was a complete new screen and new back, never sealed properly causing internal damage. If I could give 0 stars I would. Potential customers beware. They are scam artists. The back of my phone I don't even remember it being cracked but they charged me for a new one on the initial repair. Terrible people to do business with. Stay away
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August 2023 by Captain Kitty Litter
Girlfriend went in alone to check pricing on repairing camera. They gave her the price and she declined($50). Then, they said they would do it for $40. She agreed to that price. We both come back to pick it up. I test it and the camera is the same. The woman at the counter says that they replaced the lens and questioned who would fix a camera for $40 insinuating it should be common knowledge what a camera costs for an older iPhone. My girlfriend was upset because she didn't understand why they didn't fix the camera. Then, they ask for $90 more to fix the camera. We decline and are frustrated that we have to pay for a service we didn't want. At that point the woman calls a man from outside the store to help and seems to be talking about us angerly in possibly Hindi? I try to ask the man why he would fix the lens when my girlfriend obviously didn't understand the difference between a lens and camera on a phone. He started to get more and more angry. He did knock of $10 more, but we didn't want the service to begin with. I rate them 1 out of 5 because they willingly took advantage of my girlfriend and knew the camera wasn't working. Then, they proceeded to blame us. We will be replacing the phone so I cannot comment on their work. Avoid this place. They are not trustworthy.
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August 2023 by Kevin Richmond
Do not bring your cell phone to this location in Glenbrook mall Fort Wayne they are thieves. They claim to fix your phone they do not fix it. It was so bad. Had to call the police to get my phone back not my security but the police to get my phone back they will rob you steal information off of your phone and hold your phone hostage saying they fix something on it and they don’t they will rob you do not bring your phone to this place.
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July 2023 by Md Islam
I fixed one Samsung galaxy which was little expensive to me but worth it coz parts was original, and touch response was way better than before . and recently I fixed my son’s iPhone and it’s working perfectly fine . Service was fast and technicians are friendly.
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July 2023 by Glen Brook
I was surprise that they fix my iPhone in 10-15 minutes. And it was cheaper than other places .
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October 2022 by randi Castillo
horrible job on my sons iphone 11 pro max the screen doesn't fit on the one side saying my son broke the top of it so that's y it's like that don't go here just horrible 280$ gone now I have to go somewhere eles to get it fix right
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April 2022 by shelby kuperus
I had a ink spot on the bottom of my phone and lcd problems. I was given a new screen and all problems fixed for $117, very cheap!! The quality was amazing as well
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June 2021 by Anthony Burton
Great service quick repair
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May 2021 by Md Alam
I go there early for repair my phone and they take care me really good ,they have very good screen quality and Reasonable price.
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May 2021 by andrew baker
I wouldn't go back there If I was on death door because I went there because they said they can fix my phone screen and my phone screen is popping out it came back with to lines so my phone's is still broke they say they can have it done in 30 minutes or less but it take them almost 2 hours just to do poor quality work I could do it better in my sleep I'd rather have a professional do it then these guys they get a 0 in my book they are the worst $175 for my phone screen and I asked for a tempered glass so my phone screen was protected for a t-mobile rvvle 4+ and the guy gave me an Iphone 7+ glass not impressed by that and poor judgement on there end because ask before you charge some one for something you don't have
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January 2021 by jack hite
Terrible quality. Overpriced and my phone screen didnt work in 2 months.
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November 2020 by Julie Barcus
My son went to the mall with his grandfather for his 13th Birthday he wanted a different phone than the one he had and my son bought a phone from the kiosk in the mall the next day I picked my son up from church and headed over to sprint to put it on our plan and my cell phone provider said they couldn't do it there was a code that kept coming up that would not let them put it on our plan my cell provider said it isnt going to work and probably won't for any carriers so I took my son back to the mall to get a refund and the person who was there which whom sold the phone to my minor child without a parental consent kept saying it does work its an unlocked phone I said I wanted hime to refund my son the 120.00 he got for something he cant even use he said no refunds it says it on my receipt which he didn't give my son a receipt nor offered him one then proceeded to demand me to take my sim card from my phone to put into it to show me it works which I said no because I just came from sprint/T mobile and watched them try with brand new sims then he demanded I call my cell phone provider to prove it so I did and they told him it doesn't work and wouldn't so then he gets off the phone and proceeds to tell me I shouldn't let my son shop and then says that I can't have a refund because my cell phone provider didn't tell him why exactly it doesn't work I ended up having security come and they told me I can sue them in small claims and I have the right to get the information I needed to do so and soon as I got a picture the kiosk guy proceeded to try and trade for different device but yet wouldn't give a refund. Worst place and extremely unprofessional.