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June 2023 by Brandon McCann
You cant get ahold of anyone at any chase branch when you call. Took over 5 times and multiple branches. This is everytime. Also have multiple accounts here and money keeps disappearing from deposits. I called yesterday with 0 terror call from a banker, which is 100% normal nowadays. 100% unsatisfied. I've had numerous business deposits with at least $20 missing from each deposit. This is a money hungry bank that lies about fees. Dbl charges both you and the customers. Im over this bank. Looking for a new one. *Update... Still 0 phone call from any banker let alone the regional banker that's supposed to be calling me. 4 days now.
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September 2022 by Katarina Otero
No atm, shorter hours. If you're a normal human being working 9-5 you can't acess your own hard earned money. Just how they want it.
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August 2022 by Angie C
Rude. I legitimately got yelled at by an obese lady. I just didn't get why I was charged a fee and I was trying to explain it in 3 different ways how it didn't make sense. Her response was the same and kept repeating it louder and louder each time. Not to mention the teller who I was originally talking to was also speaking at the same time the obese one was. I don't recommend banking here unless you're into being yelled at.
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July 2022 by Tim Zink
Good customer service experience on Wednesday, June 29, 2022.
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February 2022 by Roman Schlabach
ATM has not been taking deposits for 3 weeks now. Nobody's fixing it.
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January 2022 by Ann T
Excellent service, Melissa is very knowledgeable.
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December 2021 by Adrian Lepper
Dont pick up the phone when you call
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September 2021 by Case
They supposedly ordered my high school debit card, and a month later never got it. Went in there and they wouldn't re order it, even when i had chase mobile and ssn
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August 2021 by K.P. Perkins
BRAD SAVED THE DAY!! After having a horrible financial week, we were left with 35.00 to our name! Insufficient funds fees that I had no choice but to just accept. On a whim I called to see if there was anything Chase could do to help us out. Less than 30 seconds later REVERSED!! THIS IS WHY CHASE HAS BEEN MY BANK FOR OVER 17 YEARS!! Thank you Brad for helping us, and taking our worries away.. especially during these dark times.
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December 2020 by Kimberly Perkins
BRAD SAVED THE DAY!! After having a horrible financial week, we were left with 35.00 to our name! Insufficient funds fees that I had no choice but to just accept. On a whim I called to see if there was anything Chase could do to help us out. Less than 30 seconds later REVERSED!! THIS IS WHY CHASE HAS BEEN MY BANK FOR OVER 17 YEARS!! Thank you Brad for helping us, and taking our worries away.. especially during these dark times.
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September 2020 by Nicole Harris
Tap service is working on ATM finally!
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February 2020 by MICHAEL BURTON
My family has been dealing with Mark M.,and Rick G. For a couple of years at this location, and we couldn’t be more pleased. They make banking/investing an easy experience, and couldn’t have been more helpful at the time of my fathers passing.......would recommend either of these gentlemen to anyone needing their expertise !
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April 2019 by Josef Holmes-Ploor
Just spent 40 minutes waiting in the drive-thru behind 2 people. I was there to return a money order I ended up not needing, which they wouldn't refund the $5 fee for. Then after driving away realized they didnt give me my debt card back. So I had to drive back and go in anyway. Not even a simple acknowledgement of the inconvenience. We're switching banks. We've been banking with Chase for 13 years, we get no benefits and now we don't even get basic timely service or courtesy.
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October 2018 by Charlene
I'm a regular at this location, for business and my personal accounts. The people are always friendly and knowledgeable. Good experiences all around.
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April 2018 by Voltron
I went in to get three months of bank statements . I had to listen about the weather and somebody personal life instead of helping customers. I prolly won't come back to this chase bank . If it happens much more I will leave this bank .