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July 2023 by Dana Hart
I met with the branch manager Kevin about an escalated account situation. When I disagreed with what he said, he threatened to call the police. Apparently this branch likes to hire paranoid people. I went to the teller counter and said I wanted to tell them about my conversation with Kevin, but he had followed me and interrupted to tell me to leave the branch. Because of the way the building is constructed, everything echoes. Luckily there were no other customers, otherwise they would have had to witness Kevin's debut in his own comedy of errors. I left and contacted higher ups. Hopefully Kevin is no longer employed with Chase, or in the financial field period. I have since closed my account and will never do business with Chase again.
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December 2022 by Scott Jewett
They have always been helpful and friendly and mostly have low wait times.
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September 2021 by Little Bean
Very friendly workers. They greet you when you enter and if there is a wait they ask you if you want any coffee or water. They are very helpful when you meet with a banker and they answer every question you could possibly have. 10/10 service at this location.
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August 2021 by Bean !
Very friendly workers. They greet you when you enter and if there is a wait they ask you if you want any coffee or water. They are very helpful when you meet with a banker and they answer every question you could possibly have. 10/10 service at this location.
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February 2021 by Lizzy Puttmann
Last Saturday my boyfriend and I walked in to open a joint checking account. We were told the only banker in that day was completely booked. However, a female employee told me that because I already had an account with them, that I would be able to set up the new one and "pre-authorize" my boyfriend. She said after that he would have 30 days to come into the bank with his ID and he could be added to the account. I set it all up online and spent a half an hour searching for this option. I get fed up, I call chase customer service to see if they can tell me how to do it and they tell me, she basically lied to me and that that has never been an option. So annoying, like, why lie?? Just posting this here in case she's telling other people that. Don't waste your time and just book a meeting with the banker.
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March 2020 by Nelson M
Landmark reviewIs this a one star bank, I don't think so, but it is definitely not a 5 star experience. Our first visit was on a Thursday night 1 hour prior to closing. The place was super busy and they told me that without an appointment there is no way they could start up a new account that day. I asked about the following two days and they said they did not have any availability either so we went with the following week. When we returned at 4pm on a Tuesday, there was barely anyone there. I did not receive a reminder call about the upcoming visit. The whole experience took 1 hour to set up the checking and savings account. I am impressed by the 600 dollar credit that I can get if I get direct deposit and place at least 15k for 90 days. They did not have any of the free size safety deposit box, but the account manager was nice enough to check down the street and confirm that was available. Overall, I try to limit my bank visits and do most of my banking online. One tip would be to avoid going near closing.
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September 2019 by Charles Dewey
Great service and courtesy.
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August 2019 by Nelson Moy
Landmark review
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July 2019 by Nelson M.
Landmark review Is this a one star bank, I don't think so, but it is definitely not a 5 star experience. Our first visit was on a Thursday night 1 hour prior to closing. The place was super busy and they told me that without an appointment there is no way they could start up a new account that day. I asked about the following two days and they said they did not have any availability either so we went with the following week. When we returned at 4pm on a Tuesday, there was barely anyone there. I did not receive a reminder call about the upcoming visit. The whole experience took 1 hour to set up the checking and savings account. I am impressed by the 600 dollar credit that I can get if I get direct deposit and place at least 15k for 90 days. They did not have any of the free size safety deposit box, but the account manager was nice enough to check down the street and confirm that was available. Overall, I try to limit my bank visits and do most of my banking online. One tip would be to avoid going near closing.
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June 2019 by knowledge seeker
.......useless, worthless bank
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April 2019 by Manohar N. C.
Zero Star if i can give one. I have an account in Chase Bank and i wanted to refer a friend of mine and took him to open a checking account. My friend moved to US couple of month ago and wanted a bank checking account for getting paid from my employer. He was yet getting settled and getting all the required document required. The manager here did not even care to check what kind of document he has. The manager just wanted documents which she knew and never suggested what alternate documents can be produced. Never ever seen such a bank manager in my life. We went straight to PNC bank without an appointment, with whatever document we had that day, and within an hour my friend's account was opened. I will not recommend this branch to anybody.
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October 2018 by Chris H.
I've been here twice and received zero help. The first time I dropped in for a couple general questions about my savings account. I was told it was too close to closing (5:30pm when they close at 6) and I'd have to schedule an appointment to come back the next day. As soon as I left I received a call from Corey, saying he had gotten a message that I tried to stop in. I told him I had just left and could be back in 30 seconds to speak in person and he declined saying it was too close to 6pm and it would be better to either continue on the phone or have me come in the next day. The 2nd time, I had just received a fraud alert text the day before traveling for the weekend and decided to drop in to deal with it in person and hopefully receive a new credit card in person. I was given ZERO help/advice beyond telling me to call the support # on my credit card and they would send me a new one in 1-2 business days. If you need actual help, go to a different branch down the road or call support. People here are useless
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September 2018 by Tina Boger
I live in FL and do banking at Chase several times a week. I have an account at Chase that is a for C Corp I run. I deposit at least a hundred checks a week with my business name on them. Not the Corp name.
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May 2017 by Olivia Jimenez
Super friendly and helpful staff, knows me by name and is almost like friends. I prefer to go inside instead of going through drive through because they are so nice.
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February 2014 by Chandler Fairfield
The suckers in the bowls on the counter were amazing! 5 stars
