-
November 2023 by Ellen V.
Thank you for your help today in purchasing our merchandise. The staff was so helpful and we enjoyed our interaction with them. Since we were interested in specific items, the provided us with items within the category. Definitely worth our trip!
-
October 2023 by Anne Streveler
Love this store! Have gotten some great finds on shoes and jeans. Employees are friendly and helpful.
-
September 2023 by Jody V.
I am a fashion student and me and my well-known friend went shopping today at Walmart and JCPenney's and took the clothes into Clothes mentor we were told that they did not purchase any of them for the smell of smoke and outdated so von Mar JCPenney's and Macy's they're close to smell of smoke and they sell outdated clothing now the best known department stores in fort Wayne also the clothes weren't even looked at because we put them in a strategic pattern that they were in the same pattern that we pick them up shame on clothes men towards associates for not even taking the time to look at these clothes for people who are usually in need of money if they want to sell their own clothes to waste the little bit of gas that they had to drive out there in hopes of making a few extra bucks shame on the associates at Clothes mentor you're a disgrace
-
September 2023 by Rabecca Zerbe
Friendly staff and good selection some things still even had original tags
-
August 2023 by Sharon Norman
I brought in clothing, all new in package, and they went through and offered me $83.60 for what they took. The offer was made before they told me how much they took. I said yes before asking how many items, turns out it was 24. That is $3.47 per item for new denim jackets and sweaters, coats and brand new jeans. You can draw your own conclusions from that. Also they removed things from the package and just wadded up what they didn't want stuffed it back in the tote.
-
June 2023 by Sheri Rodgers
Nice selection. Quick to respond to questions through their messenger app on the website. Give them a try.
-
June 2023 by Anonymous Anonymous
The 2 workers one with glasses, and the one with black curly hair always stand speaking for long periods about medical issues, and mental health in a manner that is intrusive, the customers ask repeatedly to speak on something positive.
-
May 2023 by Kayla Marr
I have been shopping here for years, I’ve always had excellent customer service. I love they have been getting more luxury brand items like Gucci, Balenciaga, and YSL. The employees always help me out and are patient when I want to look at purses.Yes I have noticed the prices have gone up especially on the purses but I honestly don’t mind, have you not seen the price of everything else around us? If I can still get a brand new high end purse for $80-$100 I’m not complaining. They also have a point system so that makes it even better once you hit the right amount of points. I don’t normally do reviews, but the amount of negativity of these reviews are absurd. This isn’t just a thrift store, and these employees work their butts off everyday going through thousands of items daily, inspect, price, put a hanger on them, and put them in the correct area. Can you image doing laundry all day long? You go girls!Also, yes they are picky on their items they pick because they don’t want to be stuck with items you don’t even want. No one wants your Walmart shirt from 2002. Thank you to all the staff at the Fort Wayne Clothes Mentor!
-
April 2023 by Kim M.
This use to be my favorite store but since you have had so many employees changes it has gone down hill. I was in there last Saturday and I had quite a bit of stuff to try on and yes it was more than 6 items and yes I knew I could only take 6 in and trade out for more. The girl that had let me in was very rude and when I had an issues in the fitting roomI decided not to finish trying on. And I left. And I won't be going back.
-
March 2023 by Ellen Pullen
Wasn't really happy this time, as with everyplace, prices have gone up, but $18 for a pair of used jeans?? Normally, I look over my clothes before purchasing, just to make sure, there are no flaws, but one slipped past me..I paid quite a bit for a pair of Loft Jeans, only to discover a rip after I got home, disappointed!
-
March 2023 by Rachel Baumgartner
They have really good prices on some of their clothes and shoes and other items, but really high prices on their purses. I can buy them online for a lot cheaper.
-
November 2022 by Gabby M
Great selection of middle to high end thrift items.
-
October 2022 by Breanne Drayer
Just picked up my clothes from clothes mentor, they didn’t even look at my clothes. I picked them up the next day and all the clothes were in the spot in the bags. I had half juniors half women's clothes and most still had tags on them so I understand the juniors clothes but I had TWO BRAND NEW COACH BAGS with tags!!! Won’t be taking my business here again. I wasted my time and effort for nothing. When I went to pick up my clothes the lady told me that they were too full, if the store was too full they could’ve told me and I wouldn’t had to have driven back. Either way I will not be taking my business here again.
-
September 2022 by Ma Naparat
I went in on Saturday (September 10) to hopefully sell some clothes. The lady who was helping me was really rude. She threw a pen at me so I could sign the receipt to get the process started. She took my bag and told me to come back in a couple hours. I didn’t realize that they didn’t accept junior clothes. When I went back, she threw my bag on the counter and said, “None of these are what we want. We don’t accept junior clothes. Go to Plato’s”, and just walked away. I’m never returning to that store again.
-
July 2022 by Elise Moore
Was told they couldn't take any of my clothing because it "didn't look true to size" even with the tags on. They said they don't take juniors sizes, but I brought in plus size clothing.
