The Costco Optical Department provides eye exams and a wide selection of glasses and contacts. The optometrist is described as professional, skilled, outgoing, and attentive to detail, taking time to ensure the best vision and comfort while educating patients. The eye exams are noted as quick and thorough using the latest technology. The staff and associates are consistently reported as kind, helpful, patient, friendly, amazing, and cheerful, offering outstanding customer service. They are helpful in selecting frames, with great selections available. Customers report being highly satisfied with their glasses, loving them and how they look, and noting a huge difference in clarity for computer use. The cost is frequently highlighted as incredible, with prices significantly lower than at regular eye doctors' offices. The overall service is outstanding, with the crew working efficiently even when busy, contributing to a highly recommended experience.
I brought my elderly father in for glasses tonight and Martha was a rockstar. She was so kind and helpful. He can talk a lot and she was very patient with him. Keep up the good work!
February 2024
You guys have a great crew that work outside of the optometry office. I appreciate the customer service here! You guys always help me the way I would like. Jay is especially amazing. I called ahead and came in for some specific nude frames, they had great selections for me. Highly recommend
August 2023
Dr. Perez is an amazing eye doctor. He went above and beyond-he took his time to ensure that my contacts were going to be better for my eyes and explained why. He is very attentive to detail and also educates you. I was/am beyond impressed with him!
