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January 2024 by Madison Parker Cruz
I came in this evening and Stephanie got me all hooked up with a new iPhone with a new line out the door with the quickness!!!!!!!! She was super nice and friendly. 10/10 highly recommended!!!!
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November 2023 by Rodney J. RodLum
Very friendly but I chose another provider to go with.Nothing personal experience was great????
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June 2023 by David Hollis Knight
Cricket was supposed to adjust my bill and failed to do so! Then Cricket was supposed to call me back and failed 4 times. Now I call and they hung up on me twice I am done with cricket you lost this customer! If anyone else is experiencing these problems I believe it would be a class action law suit go Google Chris MyersThe lady at this location said we can't help you sorry you have to call customer service, well customer service hangs up on my all the time not a way to treat your customers BYE BYE service is very poor!
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October 2022 by Laurie nicole
We came in to the Lima Road location to add a line to my plan. Haylee was an amazing and helpful associate. She has a very calm demeanor to her and very pleasant. She also was very knowledgeable about so much. It took a bit, but we left with what we wanted accomplished. She's a rockstar employee ?
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September 2022 by Michael Nicodemus
They didn't know a whole lot about the affordable Care plan, but they did tell me about the website and called somebody to help get my questions answered.
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July 2022 by Lindsay Hanson
Rodney cussed a customer out shortly after I walked in the door I was looking to upgrade a phone never asked what kind of phone I had or was looking for when I asked questions he didn’t know the answer and repeated what he already told me he also called his boss while o was there and told me to get out of the store the phones were very dirty with fingerprints all over them and lots of empty pegs didn’t see prices on anything
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July 2022 by Ado H
Just had the worst experience here with RODNEY, rudest employee anywhere this man was arguing with me for just walking into the store. Customer service but the employee wants to fist fight with me. Thanks cricket
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April 2022 by Sandy Aldrich
Here was wonderful. She saved me so much money and helped walk me through the acp program. She is a keeper!!!!
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February 2022 by S Chason
Between the 2 female employees, Kelsey, and Haley, and the store manager Estella... I have been ripped off, lied to, yelled at, and told there's nothing I can do about the problems on my account, mind you these problems were generated bc of "the new girl" supposedly. These ladies will do their very best to take advantage of customers and and avoid providing decent customer service. I don't care if you like me or hate me. You represent a national chain and behave like you have never represented a chicken wing. If I pay you for a service, you are obligated to provide me said services. If you fail or refuse, you owe me the value of the service I paid for. Keep your personal problems out of your work place. I may be alot of things, but when I'm working, I do my job. I don't tell people I can render them a vacuuming service, collect payment, then decide your carpets have to much dog hair for my liking. If u use cricket services, avoid this store, and the one on Coliseum. Same crew at both stores.
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January 2022 by christina robey
Sales person was awasome. Spent 4 1/2 hours trying to get our phone switched too you guys. She was great.
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January 2022 by M Brown
Great sales staff...almost got me!!
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September 2021 by Electro Fan
Trevor was pretty cool dude. Gave me good layout of plans and other things.
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September 2021 by Matthew Carey
Knowledgeable courteous and just plain awesome
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June 2021 by Daniel Buckley
Helpful and great rates.
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January 2021 by Wajdi Abendeh
Rude woman works there, never again stopping at cricket.