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March 2025 by Julie Boyd
CVS now owns my health insurance company and now I am forced to use CVS to fill all of my prescriptions. This should be illegal! No wonder four Walgreens stores have closed in my area in the past few months. AMERICA’s health care system is disgraceful and it’s because it’s all for profit.
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February 2025 by Sara Pio
Not recommended
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January 2025 by Alyssa Lopez
Prescriptions are never ready, even when you call and verify. Staff is rude and unhelpful.
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October 2024 by Lucy Heyduk
Terrible service. Prescription was issued at 10:30 AM and now is 4:45 PM and still waiting.
I am not sure if it is the pharmacy on Illinois Rd or all CVS pharmacies. It is not the first time
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August 2024 by karla aumsbaugh
Wow, what a deal on the price of snack bags of chocolates in the candy isle.
I grabbed up plenty to keep on stock & enjoy for the rest of the summer.
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August 2024 by Dennis Bolger
My wife just called me from the parking lot in tears. When she arrived to pick up a new prescription after a doctor's visit, the pharmacy staff rudely threw her paperwork back in her face and stated that they didn't have anything for her. We will gladly never shop at this CVS pharmacy again!
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July 2024 by James Trevino
The staff and setvice are professional and courteous.
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June 2024 by Bean !
Second CVS location that I have switched my medication to. Absolutely terrible location and never has my medication ready on time. One of my medications had to be ordered because they did not have it, why has it taken 5 weeks for you to have it? I STILL have not received my medication as I am typing this. Medicine is something people NEED and most cannot live without, if they run out if can cause problems. They do not care, they don't answer the phones and you are always speaking with the robot. This location is just as bad as CVS on Getz Rd. I seriously wish I could send my prescriptions to Meijer or Kroger because the CVS locations around here are so terrible.
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May 2024 by Kaleigh Ordway
It felt like we offended them by being there, they were very rude and dismissive and didnt answer any questions we tried asking or ask us if we had any questions. They just kept snapping at us the moment a sound came out of our mouths midword. My medicine is very necessary for me to not get sick and end up in the hospital or dying and i feel like they couldnt have cared less if i got the right medicine or the right amount. The pharmacists all avoid even looking at you when you try and get their attention and yhe people at the counter are very condescending and waspish. I will never be coming back to this CVS and honestly may never use CVS again at all i felt bullied and hurt and about in tears when i left.
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April 2024 by Brad Caywood
Have been helpful with getting prescriptions filled.
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April 2024 by Daniel H.
Thought the reviews on this CVS might have been blown out of proportion but I just got home from the 2nd time I've ever filled medication at this location, lo & behold I have the wrong amount of medication in one of two total bottles. I also asked a simple question at the counter & was treated like I had grown a second head by the three people it took to answer it. Try the Walgreens across the street - they're much more accommodating.
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April 2024 by Clayton Brundige
The pharmacy refused to fill a prescription we sent there due to the insurance not covering it . We informed them we were going to pay for that and they still refused to fill it saying they can’t . Extremely unprofessional and complete disregard for human health .
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April 2024 by Ronald E. “Ron” Dierckman
Just your average CVS
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January 2024 by Dustin W
I am really struggling with this pharmacy. It’s an ongoing issue always one thing after another. Today I sent a refill in at 8am from the app (as they suggested). I arrive 1:20p and I’m told they are going on lunch and I’ll have to wait. Well I’m on my lunch break and they close before I get off! Normally not a big deal, however time after time it’s always something. Lost medication, ride customer service at the window, I’ve been yelled at by a tech. I’m lost for words. Completely not customer friendly.
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January 2024 by Selene Argenti
AVOID AT ALL COSTS. This CVS is the absolute WORST. God awful customer service. Switching back to Walgreens even though it’s so much more expensive. Don’t care! Walgreens is FABULOUS. Walgreens has EXCEPTIONAL customer service. CVS customer service is an utter NIGHTMARE. Had a Pharmacy Tech try on multiple occasions try to switch my prescriptions to a drug that I don’t have a prescription for, including one I’m allergic to. Tech ignored me when I repeatedly said I can’t take that. Rude, obnoxious, wildly incompetent. I tried because it’s cheaper and on paper seems like a good idea, but I can’t handle it. Never again!!