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January 2024 by Andy Hart
Very smooth service experience. My service advisor was very clear and honest. Of course, service at the dealership costs more than your neighborhood repair shop. However, I always know that I get the service needed for my Honda with honest recommendations when I service it at Don Ayres. A little extra cost brings me peace of mind knowing my Honda Pilot is well taken care of.
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January 2024 by Madison Prather
Jeremy is fantastic! His customer service is very helpful and comprehensive. For someone who drives a lot for work, I know I can rely on Jeremy and the team for taking care of everything and helping me also take preventative action to get my car to last as many years possible. Also, Rick, who is one of the shuttle drivers is wonderful and incredibly personable!
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January 2024 by Katelyn Yoder
Rick Kruger was very knowledgeable of our 2024 Honda Odyssey and entertaining at the same time! He was patient and took the time to show us everything about our vehicle. I would recommend Rick Kruger for your next car buying needs! Rick Kruger helped us find our next vehicle for our growing family. The Honda Odyssey had every option that we wanted and needed. Don Ayres Honda was the perfect place to go find our van. Everyone was friendly and very helpful. I would recommend sales man Rick Kruger!
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January 2024 by Joy Chrisman
I worked with Zoe Landmeier and she did a great job communicating what the issues were with my car. The team was able to resolve the problem while I waited. She also made sure the coupons I had were applied and saved me some money. I will definitely be returning in the future!
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January 2024 by Samantha Schlotter
I had a great experience at Don Ayres Honda with Brandon Sutton! Brandon, along with everyone along the way was super nice, understanding, very helpful, very knowledgeable, and so much more. Highly recommended them to everyone! Amazing crew all the way around!
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January 2024 by Nick Burlage
Exceptional experience purchasing a new vehicle for the first time at Don Ayres! We worked with Jeff in sales throughout the test driving and sales process, he was patient and helpful in answering our many questions. We worked with Jackson throughout the financing process, he was fun to talk with, knew the financing details thoroughly, and had detailed explanations for the questions we had. We will definitely be back to Don Ayres for any vehicle needs in the future!
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December 2023 by Carrie Harhigh
I had an appointment for 9 AM for a standard oil change. The service area had a lot of cars waiting to be checked in- more than normal. Within minutes, somebody checked me in and I was greeted by an advisor quickly after that. I waited in the lobby area, very busy, but not crazy. All seemed pleasant. I was out of there in 45 minutes and that included a free car wash. I’m not sure how they do it, but everything ran smooth and they make it personal, taking care of any questions or concerns. Always great service. Thank you!
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November 2023 by Lisa York
We have bought many Honda vehicles and stayed at Don Ayres primarily because of the Service Dept; however, we will not go back there again. Our Pilot sat on their lot from July 20-Oct 31st waiting for a gas line to come in from China. Although this was not their fault, there was very poor communication and Honda was unwilling to give us any kind of a discount for the time we were out of a car. In addition, we picked the car up and the tank registered empty with 18 miles to go. After all this time, they were even unwilling to fill the tank. We have never experienced such poor customer service! I would highly recommend NOT to patronize this dealership.
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October 2023 by Brian Hoy
I have been a customer since 2008. Fifteen years and 3 vehicles with no problems speaks for itself. Brandon W. my salesman and Jeremy in service have always met my needs exceptionally. I will recommend Don Ayers to everyone for their excellent care of their clients.
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October 2023 by Kelley M.
My husband and I purchased our brand new vehicle from Don Ayers and our salesperson Matthew Hill was absolutely phenomenal! He was SO kind, patient, knowledgeable and helpful with the ordering and the process of getting our new vehicle. He kept us up to date on every step and made it very easy!The reason I'm only giving three stars is because the finance department is SO pushy. They kept trying to talk us into buying these packages we were not interested in whatsoever and we were also beyond ready to get out of there with an antsy toddler in tow. He kept pushing these packages and we kept saying no. Once he finally got it, he was less than pleasant for the rest of signing the documents.Like stated though, we truly enjoyed our experience with our salesperson, Matthew and would HIGHLY recommend him to anyone!
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October 2023 by Alexandra Bond
Greg Henderson was the BEST car salesman! He went above and beyond to connect with me and provide the best car for me!
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October 2023 by felicitas sanchez
Joe was great to work with. I came in knowing exactly what I wanted. He was detailed when doing the test drive with showing me all the features my car has. 10/10 recommend Joe Gates. As well as John Broaden in the finance department. He explained their warranties so thoroughly. We are definitely Honda family for sure!
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October 2023 by Christy Brogdon
Rick Kruger was fantastic to work with. Not only was he able to get me into my new CRV within a couple weeks but he kept me updated all along the way. Daily memes kept me entertained and excited for my car!!
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October 2023 by K W
As always, D.A. Staff was great to work with. Multiple issue were dealt with and fixed within my visit. I was kept up to date on the repairs and given a fair price for the work that was completed. My service provider (Jeremy) is top notch!
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October 2023 by John Ramsey
Don Ayres has some good and bad. I had an excellent experience buying a new car from them , but buying used cars, they pull a lot of the same tricks that everybody else does.The service department has excellent oil changes that are cheap and convenient. Unfortunately, I have had nothing but horrible experiences whenever getting my car worked on . Even recently. Being a dealership, it is very expensive and results aren’t what they should be.
