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April 2024 by Mandi Gomaras
Why clean the items hours before you close.. you serve coffee do you not?? Pathetic!
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April 2024 by Kim Shockey
Good hot food donuts drinks and service
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March 2024 by Jose Aguilar
Love donuts and their coffee
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March 2024 by Sarah Senseny
Idk what it is about this location but I often come here and get a latte and it’s always very weak, just milk with a hint of espresso. I keep coming back thinking it was just that time that it was weak but nothing ever changes lol. The food is good here though. I would get coffee somewhere else though.
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March 2024 by Dell gaming pc
We had to wait for 15 Minutes because I couldn't get a half dozen of marble frosted because of "somebody else wanted it" I'm sorry for this place, but you should focus more on us dine in costumers instead on focusing on the drive thru for 15 mins. (Will change reviews every month, please improve also the staff wasn't rude)
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March 2024 by Steven Repka
The staff was extremely friendly and helpful very early in the morning.From my experience, Dunkin can be a hit or a miss. The breakfast bagel here was an absolute hit!
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March 2024 by Susan Freeman
Wow, can not believe how badly this manager has treated my 87 year old dad. The highlight of his day is getting coffee at the drive thru at this store, since he has mobility problems he can't go into to the store. He goes every day for coffee, using gifts cards his family has given him but often paying cash. He has done special things for the employees working there, paying for pizza for the whole staff, giving rides for a young man walking home in the snow, and even giving him one of his own coats and buying him gloves to stay warm. Recently, he wanted to ask one of the women if she does house cleaning. A former manager at this store did clean his apartment for awhile but she moved to another job. Since then he has been harassed and threatened daily by the current manager. She has threatened to call the police on him, has refused him service, made wrongful accusations, lied to him and accusses him of lying. and the coffee order is usually wrong, senior coffee with 3 sugars no cream. He often gets, no sugar, but cream which he can't drink. He asks to not over fill the cup as he gets burned when they don't put the lid on tight, but they still overfill his cup.I cannot understand this behavior. He has been going to Dunkin Donuts for over 30 years and has made numerous friends who work at the 2 main stores he goes to, one in FL and this store on Jefferson Blvd in Fort Wayne, IN.So after all these years he is now told he won't be served. This store is closest to his home so it's the easiest to get to. I guess if you get too old & you're too nice you don't get service.
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March 2024 by Jason Vachon
Did you know they now make ice cream cakes! My GF has been getting the clown cake for years from Baskin Robin's. The staff was a little clueless when requested but it all got figured out.
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February 2024 by John Bates
The staff are an average age of 12 and really put out by customers being in there. The doughnuts were stale and half of the ice cream coolers were covered and not functioning. They didn't have chocolate and peanut butter ice cream and had a total of maybe 16 flavors. Far from 31.
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January 2024 by Kimono
Why does the manager of this location never assign any employee to work the front counter? If you are a walk-in customer, if you have ordered on the app and go inside to pick up, or if you are a delivery driver there to pick up an order, you have to wave down an employee who is working in a different section of the store and interrupt them when they are doing something else just to be helped at all, and they are not happy to be interrupted. If you just stand there and wait for someone to help you, you will be completely ignored.
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January 2024 by Bri Nettles
Always get my coffee right, always nice people , and would highly recommend the bagel bites. Very good and affordable price. Will definitely be switching to Dunkin donuts.
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January 2024 by Gloria Langston
Good as usual ..??
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December 2023 by Isaac Foss
It's my mom's favorite
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December 2023 by Janet Patterson
Blueberry muffin and donut were great. Coffee and tea were wonderful. The two people working the counter seemed overwhelmed to have three customers in the store. They had trouble ringing up our purchase and then discovered they needed to make a fresh pot of coffee. I wondered if they had been trained adequately before being put in the store alone.
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December 2023 by Leslie Cates Schauer
This Dunkin location knows how to make their drinks correctly. When you get a pumpkin iced coffee it actually tastes like pumpkin, not just plain coffee or grounds like other locations.