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January 2024 by Susan J.
Do not rent a car from Enterprise Rent a car. We've been stranded for 2 days waiting on them to tow their rental that is totally dead in our driveway blocking our other vehicle. Their roadside assistance says they'll pick it up in an hour. Nope doesn't show, and same thing over and over and to be honest it would be better to find another way of transportation than to go through this frustration!!! The roadside assistance says they have a lot of rentals to pick up and so that's why they haven't gotten to us. Also the manager answers the complaint and says they'll look into it and to email them. Tried that and they don't do anything!!!!! Everything looks nice in their words and that's all you get!!!!
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December 2023 by Phia Velasquez
Best service.The car smelled brand new. Leather.So clean and sparkling ✨️.Then we called to ask for help on how to operate the navigation. She just went to us to help us. It's like a 5-minute walk. So nice. ...Then, when we change our dropping location due to unforseen circumstances.No fuss. They just said, "No problem, I'll take care of it.Easy drop.Best service. ...The price is also great. They don't charge you a whole day for late dropping just hour rate. It's not like the competitor( buget car )charges a day for 30 mins late.Best car ,price, and service.
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November 2023 by Tyler Phillips
Terrific service. Staff was friendly and fast, they upgraded my car when the one I had reserved wasn't available, the car itself was clean and ran like a dream. Can't recommend enough.
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November 2023 by Kevin Nix
Attempted serval times to recover an item I left in the rental - phone calls to several customer reps- yet they never returned my calls after committing to, even had calls ended. I realize the company is not responsible for items left, but do not commit to research and call back if you are not going to. The significance and cost of this item- if whomever keeps it and can live with taking something that is not theirs, they really have no conscience.
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October 2023 by Katshot
The whole rental went very smoothly. Vehicle was clean and the agents were friendly.
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September 2023 by Zach Warren
Customer Service is great, very efficient and always try to make your rental purchase a good experience.
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September 2023 by Pamela Beauvais
Picked up the car quickly, returned it quickly and it was a great car! Friendly service to boot!
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August 2023 by DH James
Greetings from the Clerk were appreciated. She was very helpful.
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August 2023 by Tina Lesko
Good experience, clean car, full tankNice vehicle!
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May 2023 by C.J. Hills
Very easy Check in and check out. Teresa made things very simple for me and customer service was great!
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May 2023 by Lee Sweeney
Maddy and her team are AWESOME! They cater perfectly to my professional needs
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May 2023 by Armando Garza
Fast check in and fast check out. Vehicles always very clean and very dependable.
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April 2023 by Deon Craig
The people there I love them they are the best any time I need a car they take care of me 130% I wouldn’t rent car’s from anywhere else
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March 2023 by J O
Enterprise has treated me well for the past 15yrs.. I traveled to Michigan from Fort Wayne, I used the pick for me option online ... When I got there I let them know I was traveling when a snow storm was coming... (7 inches) They made sure I had AWD.....
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March 2023 by One Persons Opinion
Enterprise has treated me well for the past 15yrs.. I traveled to Michigan from Fort Wayne, I used the pick for me option online ... When I got there I let them know I was traveling when a snow storm was coming... (7 inches) They made sure I had AWD.....
