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January 2024 by Mike Quintero
I must say that my experience with Estes Express Lines exceeded all expectations for a frieght company! The driver Casen Shield was friendly and certainly went the extra mile to insure that I was satisfied with his handling and placement of my shipment. I would certainly recommend this company for any shipment needs.
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December 2023 by Avery Lehman
Have had nothing but a wonder experience with Estes out of this Terminal. Girls on the phone are always helpful and the drivers are very friendly and make offloads a breeze. Guys in the loading dock have helped us out a time or two as well. Thank you!
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September 2023 by Corey Phillips
Always easy to work with.
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June 2023 by Matt Prough
Mechanics out in the shop are pretty cool help you find the truck that you're looking for
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October 2022 by John Maloney
Did a fundraiser and it was shipped through Estes Express lines. We was told that it would be delivered on a certain date.Well I called Estes trying to get a delivery time.And they said that they didn't have any trucks coming to Kendallville IN. On that day so they gave me 2 options come and get it or wait until Monday.The only thing bad about the whole thing was it was cookie dough.
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September 2022 by S M
My delivery driver Shaun was awesome, and he even helped me get my deliver inside the job site.Thanks for the great service, and thanks for having such a nice driver!
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September 2022 by joe burkhart
We did not know the dock opened at 1. Everyone was very helpful and pulled up the trailer, unloaded our items and helped us hook everything up. They dock personal went above and beyond.
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March 2022 by Daisy Littles
Two stars is being generous. I hate giving poor ratings but this experience really irks me.Had an original delivery day for Friday, 11 Feb. was told I’d get a pre-call letting me know delivery was on the way. The call I got was when driver was in my driveway and left a voicemail. Returned the call 20 minutes later, driver did not answer nor returned my call. Called company and was told the driver called from the dock which is a 30 minute lead. So, within 20 mins my shipment was already back at the warehouse … hm.Ok, second try. Was rescheduled for today, 15 Feb. I specifically asked for an hour lead call. I even called this morning around 9:30a to triple check that I will get a pre-call.DING … notification that delivery was complete at 11:06am. WTH? No call. Came home to find a small pallet in my driveway (damage visible). Called to express my frustration for no pre-notification and that I cannot move this heavy load. I asked if a driver could be re-sent to help get it put in my garage. Was told I’d get a call back after they asked the shipping manager. No phone call back.I cannot move this alone and I can’t break it down because it would indicate acceptance of the shipment before I file damage claim.I wish each person in a company experience the same poor service that they inflict on their customers.
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March 2022 by Scotty Miles
My delivery driver Shaun was awesome, and he even helped me get my deliver inside the job site.Thanks for the great service, and thanks for having such a nice driver!
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September 2021 by David Pailer
Their Driver left our packages in my driveway damaged and uncovered. My wife was home and he told her he would not take them any further than that. I spoke to the driver and he told me quote “they were on the property.” If you squint you can see them at the end of the driveway out in the open air. Dispatch offered no resolve other that they “would take care of it”.Other delivery drivers from UPS AND FedEx almost ran the packages over when they delivered after Estes as well as myself when I returned home later that day.Prefer never to use this driver again but I have no control over that or his laziness.Don’t recommend.
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June 2021 by David Williams
Their Driver left our packages in my driveway damaged and uncovered. My wife was home and he told her he would not take them any further than that. I spoke to the driver and he told me quote “they were on the property.” If you squint you can see them at the end of the driveway out in the open air. Dispatch offered no resolve other that they “would take care of it”.Other delivery drivers from UPS AND FedEx almost ran the packages over when they delivered after Estes as well as myself when I returned home later that day.Prefer never to use this driver again but I have no control over that or his laziness.Don’t recommend.
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February 2021 by Budget Build Customs Ink
Another happy customer.. Truck Maintenance edition.. Gotta love late night air leak problems!!
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February 2021 by Rodney Stavedahl
Great place to work. Been here 11 years.
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November 2020 by Wimbley Joshua
Friendly staff during visit but I'm just a vendor
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September 2020 by jimmy summerlin
Great place
