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November 2023 by Kimono
I spoke to Tim about getting a printout I needed. When he couldn't find what I was looking for he asked me if I was at the correct institution (as if I was a feeble minded woman who doesn't know the name of my bank even though you can see in the computer I've been banking here over a decade?) He also tried to talk me into opening a savings account, which I declined because I have no need. He responded by telling me that I needed to have more discipline if I wanted to stop being poor.
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July 2023 by Caleb Muller
We have our mortgage and are currently moving all of our financials here! Tim has helped my wife and I out so much. He never met us before but has always been amazing. He is the most trust worthy and kind man I have ever met and I will continue my business with him from now on. Go see him for any of your needs. We love fifth third. Thank you.
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July 2023 by Olivia Muller
Tim Decker was absolutely awesome! I felt understood and appreciated during my entire experience. Tim went out of his way to make me feel comfortable and because of Tim I will be banking with Fifth Third again!!
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June 2022 by Joel Ray
I am a non customer I am also a business owner i had a customer of mine write me a check he banks with fith third i went to cash the check and they charged me a $60 check cashing fee talk about scamming someone never in my 20 years of being a business owner have i ever been charged $60 to cash a check
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July 2021 by Emilie Wallace
The absolute worst customer service I have ever experienced.
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November 2020 by Henry Cruz
Poor customer service by teller. We only be going to downtown branch. Someone train them better.
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November 2020 by Chris W
The bank staff here is the best I've experienced to date. Very helpful folks. The best 53rd bank in the fort Wayne area.
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April 2019 by Brandon DeJonge
Have always used this bank for any banking needs and the staff is always super friendly and helpful.
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August 2018 by Julian May
Very helpful tenders and bankers. Always pleasant to interact with!
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July 2017 by Austin Horwitz
Fast and helpful service.
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June 2017 by Sharee Lofton
I think that it's best for a person to try and learn something. Sometimes you don't Know everything even if you been working there forever​.