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August 2023 by Damon Tabron
Cant add card to Apple Pay so only get an account here if you use Android
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November 2021 by David Bondarenko
If I could give this bank a lesser review… I would. I wouldn’t second it either. If you have a problem with your account, it’s not prioritized. If they have a problem with your account. Trust me it’s at the top of their list. Yikes… go to chase.
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January 2021 by Daniella D.
I had to get a new debit card and when I went to use it, the card kept declining. I went back and found out they didn't click the option that I could use it online. I got a new card and the same thing happened. Then they kept forgetting to click the option for online. I went through 8 different cards in the span of a week. Some of the staff are completely rude. After going to the bank for 3 years I closed my account. Now they're saying I have autopays from my old account with them. I never even heard of the companies and I'm positive they're making lousy excuses. Never going near the fmb ever again.
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October 2020 by Lucas Dargo
The teller inaccurately placed a check into my Health Savings Account instead of my regular checking account. I have had an ongoing issue trying to have it resolved for 3+months.
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October 2020 by Kathleen Hazelett
Have recently had my account hacked into.. charging my account and putting it into the negative..I realized the problem called the bank. Found who the culprits are and asked that my account be kept open until I come in. It was bill paying time and I need my account open for another day. The woman I spoke to on St.Rd 37 in Fort wayne ,In. Did not do what I asked.. she closed my account without saying and I am disabled. Unable to get to my bank when another decides. I am being charged additional $ for late payments. Cannot feed my animals today and have nothing to drink.. I've been with grabill bank who was taken over by first merchants for 25 - 30 yrs. I have had the worst banking experiences for the past 2 yrs since they have taken over.
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April 2020 by Dennis Schaefer
Excellent customer service Very professional Employees they taken excellent care of my banking needs
