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February 2024 by Cathy Tillotson
The linens were of good quality, beautiful queen comforter set and mattress cover was made of quiet yet antimicrobial material. All on sale, then when paying the cashier, reminded me of additional discounts using my JCPenny card and could pay it off when the sale was completed. I am very pleased with the price for the quality, style and comfort.
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February 2024 by Orville S Roberts
First time shopping here in a very long time.Was tough to find anyone to assist in finding items. Found an employee who was doing the minimum possible to help.However, at checkout, we met our cashier, who was fantastic.Did not get her name, but associate # is 0678. She made up for any shortcomings we had while shopping.
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January 2024 by dusin campbell
Really nice big and clean with a huge selection but definitely expensive and a lot is over priced.
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January 2024 by Denise Dickmeyer
Penny's itself is a great store. Neat & clean. Friendly staff...none of which im sure make up yhe rules. Not a fan of the change in customer check out. We bought one thing today & had to wait in line while all the employees (only 2 actually) had to deal with returns & on line order pick ups or whatever it was the person had to run "in back" for. There were 5 people behind us waiting as well. This was at opening 11:30ish. We didn't want customer service areas. We just wanted to buy 1 thing. There should be one line for that.
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January 2024 by Daniel Pierce
JCPenney is a great place to go to here in my town. The people that work there are very kind and will help you with whatever you need they went out of their way to make sure that our family got everything we came for and didn’t try to upsell us or oversell us on anything. The lady at the front desk even made sure that I got all the coupons that were available for the products that I had. Five stars for sure.!
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January 2024 by Lisa Jacksen
I freaking love this JCPenney!
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January 2024 by Matt Arnold
Not a fan. Service isn't great. Crowd is even worse.
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January 2024 by Christa Summers
I never had a bad experience here! Customer service is very supportive and I've always been satisfied with all my purchases.
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January 2024 by B McMillan
Old school department store with everything I needed. I was pleased with the selection and prices - a great alternative to online shopping. The service was excellent even just before Christmas. I liked the quality of the clothing. Not many brands, but plenty of sizes and styles in what they do carry. Easy to find surface parking on the east side of the mall.
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January 2024 by missy west
I Love My Jcpennys
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November 2023 by lisa hargis
Very busy Black Friday lots of sales though I saved money so that makes me happy the lines were long but they weren't taking long to get through
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November 2023 by Wendy Gehring
Ordered new glasses in optical department. The lady was awesome!We always get the best service. They know their product. They work hard to give you the best price, product, and service. They understand the various differences in insurance policies. We've been getting our glasses here for over 10 yrs.
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November 2023 by Sherry Variell
Found some really good deals. Store employees were super nice and helpful.
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November 2023 by Janet Patterson
Lots of stock and lots on sale. Almost made me wonder if the store is going out if business.
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November 2023 by Godified Saint
I wouldn't work here! no good communication nor do they have a good system as a company. Very unorganized, false information given numerous times, much lack of communication. Pure hell and nightmare experience as an employee!