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February 2024 by Mary Yoquelet
The did a oil change they tried the oil so no one will change my oil I called them explain to them the maneger told me to come in they would do a pil change for free. When I whent in they charge me. Be careful they do this so you would be forced to come back
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February 2024 by Thunder execution
I always go here for my oil changes. They are generally friendly and quick. For those who are well less the mechanically gifted, I cannot recommend a better oil change service.
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January 2024 by Dr. Željko T
I went to this location (Jiffy Lube) to get my oil changed. They put less oil than proper level (on this car's dipstick proper amount is a bit above top line (see photo). The were trying to sell me on the cabin filter, but when I did not go for it, they did not even reassemble it back (see photo).Assuming this is just a mistake, I called them and talked to one of the managers. He told me that as long as it is above minimum it's proper. He started being RUDE to me and HANGED up. It is not - manufacturer states that with filter oil change, 4.6 quarts of oil needs to be added.I realized that this is not an accident - they are trying to save on oil. Last time they did oil change I suspect they did not change the oil filter (I have no proof - this is why I checked as soon as I brought the car home.As one with PhD, I can not stress enough how important oil is to the engine. The life of your engine depends on it. Likewise, customers are important to the business - they lost this one, and hopefully every other person who reads this and cares for their cars.I feel I have been deceivedUPDATE: District Manager called me and apologized. He indicated this is not how they do business and that the person will be disciplined. I am impressed with their District Manager!
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January 2024 by TrapHouse Gaming
4 cars in front of me and I was out in 20 minutes. They communicated while working to verify everything they did. They checked everything and ONLY sold me what I needed... nothing extra. I will be a repeat customer and I will be sending my wife here for service as well. Shout out to Shayla, Eric, Thedore and Ronald.
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January 2024 by Nicklaus Visker
This place was fantastic and efficient with there services. Family oriented place and will be informative on your vehicle. Shay and Ajani were very professional on explaining things in the service.
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January 2024 by Trish Gamble
Excellent service checked everything. Changed oil.
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January 2024 by Sue Brunson
I am on the road all the time. Scheduling an oil change can be difficult. Jiffy Lube was my 3rd business in two days trying to get necessary service in a limited amount of available time. They came through and were very efficient and helpful. Thank you so much.
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January 2024 by Terri Craig
Service was fast, efficient and excellent! All the workers was amazing and Shout out to Ronald!! ♥️
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January 2024 by Latisha Sanders
Good customer service real efficient and fast in and out would recommend services to patronsService: Oil change
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January 2024 by Michael Troehler
The staff was courteous and professional and fun to chat with, I highly recommend Jiffy Lube on Coliseum, rock it A side in a B side world and be most excellent
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January 2024 by Tyrone C.
The manager (Ajani) and assistant manager (Kalon) at the Fort Wayne Coldwater Rd. shop are knowledgeable and helpful professionals. They explained options & benefits for the recommended services and looked for discount offers to apply. They even ordered a part for my vehicle, picked it up, & installed it and still had me out of the shop in 45 minutes with a tire rotation done too. Very efficient shop, and I will be returning!
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January 2024 by Daniel Hamp
They got me in and out very quickly.
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January 2024 by Bob Christian
Work was done well although since I requested a tire rotation it took longer than i expected. Almost an hour. 4 stars only because it was quite expensive. $110 for an oil change, even with synthetic oil is quite a bit more than I’m used to paying. However, it needed done before a trip and my usual place wasn’t open.
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January 2024 by Marianne Centlivre
Very kind and efficient, three persons took care of the car. Went over all the points of the car to see what needed to be done and serviced good place.
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January 2024 by Davonta Beckham
Jiffy Lube on Coldwater Rd. is an exceptional location!! Their customer service, quality & attention to detail is truly unmatched! Ron & Talan made sure that I did not leave their location without my vehicle being in its best shape.I would recommend them over anyone!!
