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October 2023 by Angela Miller
Great Service! I was taken care of the moment I came through the door with efficiency and respect for myself and my needs. I have physical impairments that require certain aids. I have to consider them if I purchase anything. The young lady that took care of me went above and beyond to locate the best options for me. I appreciate knowing that I have bought quality items at a decent price. They also have a great protection plan that covers all your purchase items for about any instance you can think of. This is my second big furniture buy in the last eight years with Kittles. The previous furniture is so well made that it has been passed to another to be of use. It is still in good condition but not functional for my current needs. I’m looking forward to the new items and am not worried about the 6-8 week waiting time to put my order together. I didn’t purchase anything that was standard or in stock. When I receive my special order, I know it will be of quality work. If not, they will fix any issues I have. I recommend to check them out.
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October 2023 by Hitesh Mistry
Lucas is the best person there! He can get the best deals on such good quality furniture. I have already bought multiple things from him already and plan to purchase more.
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September 2023 by Tilli Horsley
We purchased our Beautyrest mattresses from Kittles in the past, which is why we came back to replace our mattress after 18 years! Luke, my salesman was very knowledgeable and efficient!Superior customer service, prompt and very communicative delivery!Keep up the great work!
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September 2023 by Aneta Buffington
The sales people are very accommodating . But watch the receipt.Line 1 is the item you purchase. $xxxxLine 2 say white glove delivery $0.00Line 3 protection plan $xxxLine 4 brand of item.See the delivery charge. Nope. Look below the solid black lineMerchandise $1,367.09Delivery charge $199.00Sales taxTotalYep we didn’t see the delivery charge either but it did take care of The military discount they said he would get. I called the store and the manager said didn’t they tell you about the delivery charge me nope. Him are you sure. She said it was white glove delivery but no charge amount. Why isn’t the delivery charge up in line 2. That’s just the way out receipts print. Very misleading won’t be going back
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September 2023 by Judy Dannaoui
Juliana was our clerk that greeted us both days we came into Kittles. Both times she greeted us with a friendly smile and answered every question we had. Ultimately helping us to decide to buy from Kittles or instead of another store for the same pieces. The price was right and she worked with us on fabrics to financing questions. Thank you for being very professional and kind Juliana.
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August 2023 by Amy Peters
I was shopping for a love seat for our family room stopped many places and looked. I ended up at kittles and found the quality and color I wanted. I am excited and anticipating the delivery.
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July 2023 by Jackie Kurker
I had a wonderful experience at Kittles’s. Luke, the salesman was very helpful very informative about the products. I was looking at. They were a sofa which I bought and a mattress which I also bought. He is a good asset to your company. Thank him again.
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July 2023 by Josie Butts
Nice variety. We found a sofa, 2 chairs and ottoman. Also a console table. All but the console table was in stock and will be delivered within a week! Luke took care of us. He was a five star!! Excellent customer service.
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July 2023 by Melissa Skeens
Kittle's politely asked if we needed any assistance. We were given time to look at the inventory and decide ourselves. 70% of inventory is made or assembled in the USA! Keeping our jobs here was a HUGE incentive as a current military family. We chose a higher quality sectional sofa made in Mississippi! Luke was very personable as a salesman! We couldn't be happier. We highly recommend Kittles for your furniture shopping in Fort Wayne, IN.
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July 2023 by Randall Miller
We found the quality of their furniture to be a step up from some of the other furniture stores we shopped. Juliana was outstanding in answering our questions without high pressure tactics. Make sure you ask for her!!
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June 2023 by Jordan Detamore
Not pushy and very informative. Rick Merschman understood what we wanted and price point right off the bat and we ended finding a mattress and purchased within 30 min. Very great service!
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June 2023 by Anne Davis
Rick M was great and service focused. Delivery team was prompt and respectful. Grwat communication by all. We were very happy and would definitely buy from Rick and Kittles again.
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June 2023 by bruce Hippensteel
We were very happy to shop at kittle,s the mgr. Was friendly and helpful, without pressuring us. We look forward to the table & chairs being delivered. Will come again! Thank you Hippensteel 's
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May 2023 by Margaret Schilb
I am a return satisfied customer to the Ft Wayne Kittle's. The visit today was good. Brad Moore was very helpful and I was able to find what I was looking for.
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May 2023 by Tammy Hisner
I enjoy coming in and seeing all the Beautiful furniture they carry,I just purchased a Flex-steal recliner, I Love good quality furniture and Never disappointed with it and they had a sale going on so I purchased it at great price.The staff are Really Helpful and Nice.Purchased the chair from my granddaughter.Thank you Madi ❤️