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January 2024 by Jennifer R.
We purchased a Recliner from this store. Never have we been so disappointed in a purchase. As soon as we got it home and set up we could tell something was wrong with the chair you couldn't sit in it without sliding out. It sits to far forward. Went back to store and spoke with manager who was the most cocky rude person I have ever met and told us the deal was off the table. The only deal on the table was if they were going to fix the chair I received less than 24 hours before. He informed us there is a no return policy. We were never told this when we purchased the chair. So be very careful if you buy here as once you pick it up no matter how broken your new purchase is you will not get anything from the store.
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October 2023 by Bill Finch
Paul and Jose were absolutely outstanding! They were right on time, very courteous, and was very respectful!!Paul and Jose also removed all of the protective wrapping materials and took them back with them to recycle.They assembled our furniture flawlessly and put it where Mary wanted it to go.Thanks guys, I wish all deliveries we have were with guys like you.Have a great day!Bill & Mary FinchPS,Gracie & Roxy too
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October 2023 by Matt Schneider
So ordering “good” furniture there is always a wait usually 2-4 weeks. I waited just about 4 weeks for mine as expected and when it arrived I was so incredibly happy with the quality of the furniture and the service of the delivery team! Thank you all so much for an outstanding job!
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October 2023 by Michele Crupe
Been shopping for a sofa for a couple days, went into Home Rooms Klopfenstein furniture and met Bridget B. Wonderful customer service, fabulous personality and wasn't pushy. Went back the next day and met Julie, just WOW, she was just as amazing. Between these 2 ladies, and dealing with me, I walked out with the most beautiful sofa. The colors, the accent pillows, the fabric, all my choice. Highly recommend going here and asking for either one of these wonderful ladies to help ease your mind and go the extra mile for you to leave with what you want and not what they're trying to get you to purchase. Thank you so much beautiful ladies!
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October 2023 by Kim Conte
We had a great experience here from when we walked in the door and were quickly greeted to our work with the sales person/designer and the sale itself. David Hitchcock was great to work with. He helped us pick out fabric and gave us great advice. We can't wait to get our furniture!
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October 2023 by John Gulyas
My wife and I bought our first sectional here. David was an absolute joy to work with. He gets straight to the point and doesn’t hover like some salesman are known for doing. Very knowledgeable and provided an overall enjoyable experience. We’ll be back!
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October 2023 by Brooke Kirchhofer
Dave Hitchcock is fantastic! He was so nice to us and helped us so much with selecting the right furniture for us. Never once was he pushy or anything. I would recommend him to anyone. Definitely will be going back if we need anything else for our home. Dave went out of his way to special order a piece for us that we had found somewhere else and was able to find it and get it ordered. 10/10 service was phenomenal. Highly recommend him.
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October 2023 by April Clute
Julie was an incredible help in designing and picking out furniture for several of our rooms. I feel so lucky we got her when we walked in because she is a gem! She has such design talent. Such a flawless process in applying and ordering the furniture too. Cannot wait for it all to arrive!
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September 2023 by Angi Strain
Julie was amazing and so patient! She really knows her stuff and goes the extra mile for her clients to make sure they're happy!! Even after delivery!!! Thank you so much Julie!! We will definitely be back. ?
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August 2023 by Madeline Spring
Very helpful and accommodating! We’re building a home and needing lots for it - their sales team has been wonderful to work with, patiently helping us decide in items and working to ensure we get the best deals possible! Not pushy, and very kind. 10/10 recommend
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August 2023 by J Mo
I had a great experience with Tiler at Home Rooms. I was in a hurry and they were really busy on a Sat so he came in early to meet with me on Sunday and spent two hours with me picking out office and living room furniture. He was patient with my million question and didn’t get frustrated at all when I told him I needed to take ALL the samples to see what they looked like in my new home. I am hoping the delivery and quality of the product is as fabulous as Tiler. I will update my review as the process continues and the furniture is delivered.
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August 2023 by Erica Mink
Noel Campos did a fantastic job helping me with my recliner purchase. He went above and beyond to ensure that I had pinpointed the exact recliner that I had my eye on over a year prior. This was no easy feat as the things I remembered about the recliner were not easily placed into search parameters. However, he persisted in helping me, knowing that I had specific requirements in what I was needing. Saying that I’m impressed by his kind and professional spirit would be an understatement. Another point worth mentioning is that this place is locally owned, and they donate a portion of their proceeds to local missions and charities-giving back to our community! I can’t wait to return for my next purchase! We’ll done!
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July 2023 by jill lough
Chris was great at helping us choose the right sofa. The selection was very nice, which made it harder. But that's a good thing! The sofa was delivered today after 8 weeks. It's beautiful but I didn't notice the gaps between sections (each cushion is a different section) in the store. The delivery guys, Deante (I believe) and Julian were fantastic. The pillows are flatter than in the store even fluffed but we're still very happy.
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July 2023 by Brittney Backlund
We're moving shortly and looking for new furniture. We found a really nice coffee table that can move up, have drawers, and functionable.
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June 2023 by Amy Peters
Everyone who spoke with me was kind, yet not pushy. Noel was exceptional. Patient, informative and fun to work with from start to finish. The quality of the furniture is excellent! Can't wait to get mine home!
