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January 2024 by Steve Graves
This is the absolute worst, most poorly managed, grungiest Kroger in the US. Made the mistake of going in to pick up a few items... never again. The locals have a few nicknames for this dump - for a reason. They should close it down, bulldoze the site, and start over.
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January 2024 by LaDonna S
Picked up online order. Employee was friendly and efficient. Order was packed carefully.
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January 2024 by Lady Blanche
Great place to shop for great deals and also pharmacy is excellent and Robin helps me out alot explaining how and what about the medicine i receive!! Great job!!
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January 2024 by Andrea Stanford
Always dirty, called the pharmacy and was hung up on twice, long lines self check hardly ever works. SAD
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January 2024 by Rebecca L Wieser
Very good store but sometimes wait long to check out.
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January 2024 by Tony Hormann
It's just not the same as it was a few years ago but yes, the employees are definitely trying their best.
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December 2023 by James Baumann
Long lines. Dirty. Understaffed.. Kroger would have this on the north side of town
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December 2023 by Dawn Heath
Why can't at 930am you have one lane open with a cashier. Do you realize how much time it takes to scan and then bag a whole cart full of groceries? And you have 3 self checkouts, and 2 with actual room. No one offers to help when you have a ton of groceries, but the next person has to stand there and wait for you to bag everything up. You should really have 1 lane for people with alot of stuff, it would really be helpful and not make shopping there so stressful. Or tell ur employees to step in and help bag when there's a alot.
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December 2023 by Mr. Moreno
Small and outdated
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November 2023 by Godified Saint
Glad I'm getting back into my field they discriminate if you have a disability, same as the bluffton location. God don't like ugly!
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November 2023 by Troy Plunkett
Long waits at line
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November 2023 by Mildred Lopez
Why employees sitting on benches intended for customers? Why because they say if they walk to their break room their break world be over however what about the customers Disabled like myself that need to take a breath we can not sit because employees taking up all the seats. How does that make sense? We have to bag our own groceries to! Can I get my paycheck for ringing my own groceries and bagging them I need the extra money to pay for said groceries.
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November 2023 by Eric Booker
My household is African American. I'm a qualified disabled individual. I suffer from pain while standing, sitting and walking. Between the hours 10:00pm and 11:00pm I and my wife went grocery shopping 218 E Pettit Ave, 46806, Southgate Plaza for much needed food. A while ago because of issues I decided not to use this Store because of many reasons. While checking out at the uscan, store Associate Debbie did know how and or refused to process my Humana, Healthy Benefits, Healthy Foods Card towards our purchase. It also looked like she didn't know how to process multiple payments. She explained to us that "no one" at that store knows how to process this type of payment. I asked for a manager and then Kevin arrived. He didn't know either. I explained to them multiple times since January, that the other Kroger Stores all process the card like a coupon. Both employees refused the attempt and reiterated that they can't unless there is a coupon for them to keep. I explained they could not keep my card because Humana loads $50.00 on the card every month for me to eat healthy. Why would This Kroger Store attempt to keep my Humana benefit card? This Store continues to lower my expectations. This is also what is discribed as a inner city store with a lot of African American Asian and Spanish customers. This also looks like discrimination because these two refused to assist two African Americans. How many times per day does this happen? This Kroger Store is refusing $50.00 every month from everyone who attempts to use this type of payment.
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November 2023 by MG
Check out lines are long; not enough cashiers.
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October 2023 by Jaime Bloom
Every time I go into this store the lines are absolutely RIDICULOUS!!! 2 cashiers, maybe 1 bagger!!!!!! Needs to hire help or just close down at this point