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February 2024 by Sir CES
This Kroger's can't even keep carts stocked inside. The people here at this location are unfriendly and not helpful at all. You're better off to find a different Kroger.
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February 2024 by Ken Miller
Very friendly
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February 2024 by uthe gentry
One of the best Krogers in Fort Wayne
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February 2024 by Lisa Schanbacher
Clean store, lots of room.
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January 2024 by Kira Bueter
Wasn’t greeted or anything, didn’t direct me for the way out just stared at me while I wandered around. Everyone just stared at me and it felt super unfriendly
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January 2024 by Shánda Barth
The pickup portion of Kroger at St Joe Ctr is completely sub par. Zero organization, zero management involvement, orders picked up 2 hours late. Safe yourself alot of headache and skip Kroger for pickup orders.
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November 2023 by Google Reviews
Found about 90% of the things that I was looking for. There was a woman in Apparel Department who I believe was the lead, would not stop talking to me for about 20 minutes even though I insisted I needed to get going. Workers seemed busy and helpful other than that.
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November 2023 by Ineisha Robinson
I came to the customer service area and two people were working and another customer was waiting and had been assisted. I stood there close to 8 minutes. No one ever said welcome to Kroger or someone will be with shortly. The heavier lady with the long brown hair and mask has done this before. Customer service is what makes a business. This is the second time that I have experienced this with the same employee. I will stick with Georgetown location from now on.
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October 2023 by Eric Buchanan
Went in to buy a bag of chips and they are $6 each or 4 for $2.50 each. I buy four and when they don't scan up right both the attendant and the floor manage tell me I'm wrong "that was last week but I'll check the ads." I said I don't know anything know about the ads but the whole aisle says 4 for $2.50. Manager gives me a mean look and goes to off to the aisle and two minutes later she comes back with ALL the tags from the whole aisle in her hands and tells me no I'm wrong there is no 4 for $2.50? Whatever I buy a bag and when I go back after and check the aisle she had in fact pulled down almost every tag. WTH?! All I wanted was a bag of chips.
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September 2023 by princess j
a fairly quiet store,consistently clean, productive workers and yummy sushi!! definitely the best kroger in the city
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September 2023 by Brenden K.
A lot of these reviews read like a corporate issue more than a store issue. Worked at this location for 4 years, most grocery stores are the same, but I put this location above the rest, maybe Dupont is better. Employees are generally nice. The store is large, it's a supermarket, what do you expect?
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August 2023 by Luke W.
They still treat their employees like trash, awful benefits, abusive wage theft strategies, and immoral corporate stance obvious when hiring some employees are also shown how to apply for food stamps since their Kroger wage will be unable to cover simple needs one should easily be able to afford working for a massive business. What a pity because Walmart, Meijer, and others seem oblivious to the basic moral structure needed for a healthy economy which promotes a healthy society. Costco alone stands strong as an example on how to run a proper business. It's really tragic because I enjoy Kroger for their offers of B-Grade produce which should be mandatory. I dislike food waste and hate seeing good stuff thrown out. It's bad enough price gouging but only Kroger has the good sense to give B-Grade produce up for offer. This location is decently clean, been here a few times over the years even though I am from out of town. Rewards program is minimal, nothing special, would be better to combine gas rewards with other chains to enhance options since Kroger gasoline is very limited in locations.
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August 2023 by Christine Merschman
Don't use their pickup, I waited 1 hour and 40 minutes for my order to be loaded. Management doesn't know how to schedule. 1 guy loading tons of items on a Friday!!!
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July 2023 by Melana R.
The last 2 times that I ordered groceries online.. a lot of my items were not available, when the item say "available" as I'm ordering. I have also ordered a bag of salad and when I get home to put groceries in the fridge, the lettuce is BROWN AND WILTED!!! Do the order pickers not see this or do they just not care???!!! Would you feed lettuce to your family that's wilted or brown??? Please pay attention to what you pick for your customers.. lesson learned.. I will just go shopping myself
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July 2023 by Diana F.
After 17 years of being a customer! Having problems for 3 months on redeeming my fuel points. Weather it is the systems or a certain employee error I spoke with a newer manager about the problem. This manager told me I was doing something wrong. Okay, either way it is your job as a manager to address this issue that has been reoccurring at this krogers Weather it is the systems or an employee. Where is the ethics in blaming your customer of 17 years when your new to your position. Is anyone else having issue's redeeming their fuel points at Krogers?
