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February 2024 by Marti Hoppus
Love this store! They have everything I need. Most helpful service desk people!
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January 2024 by Brent Chester
I'm just not used to the store lay out yet. Hard for me to find products
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January 2024 by Leslie M
So I understand policy, with how non truthful people are, however, my husband bought me a sweater for Christmas and Kroger failed to take the theft thingy off. Being he bought it a month ago he didn’t have the receipt and didn’t know the thingy was on it. All tags were still on. They refused to take it off when I went back in because I didn’t have the receipt. They still refused. I said to look at my rewards card to see we spend THOUSANDS of dollars at the store and are good customers. Nope. I know I can’t PROVE that we bought it there but I can prove I have been a good And loyal customer for many years. Why would I steel a 19.00 sweater? Anyway, I think that she wouldn’t even consider delving deeper disappointed me
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January 2024 by Lisa Maydwell
The store is clean and they offer a variety of vegan options.
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December 2023 by Branden
First Kroger I've been to. It's a really clean well stocked store that If I was local I'd drive out of the way to go here.
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November 2023 by Wyatt Bull
Walked in their with a group of my friends planning on buying some late night snacks then hanging out, little did I know this wouldn't happen as one very rude employee approached us and started telling us to leave, my friend then asked why are they being kicked out which the employee responded, "are you going to keep talking or let me talk". So my friend said that he could talk and I guess he didn't really want to talk after all cause after he said this my friend was kicked out. My friend then said nothing else to the man and walked respectfully out of the store. He then told us that we need to leave and escorted us out. As we were waiting on the other side the parking lot waiting for the rest of our group to exit the store and catch up with us. He ran outside and started screaming to us on the other side of a parking lot that he was going to call the cops if we didn't leave. My and my friends decided that we will never shop at this Kroger again or any other Kroger, terrible customer service.
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October 2023 by Jessica Pena
A very nice Kroger. Parking lot is TINY though, and parking after 5pm or on the weekends is RIDICULOUS.I do like the sushi and how clean it is. The employees have always been very pleasant. There are always carts available to use at the times I go.
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October 2023 by Mark Thomas
I wish I could put in multiple reviews, one for each department, etc. But I can't so, this is strictly about the "Cuban" sandwich in the deli.Coming from the Tampa area where there is a huge, HUGE, Cuban influence, I can tell you honestly that this is in no way an accurate representation of the sandwich you claim it to be.A true Cuban sandwich starts with Cuban bread, not a pretzel roll. It will be 10 - 12" long and about 5" wide. Yes, you can substitute French or Puerto Rican or some other long, wide loaf, but not a puny, 3-4" diameter pretzel bun which is tiny in itself!The ham & Swiss are accurate. The mustard and pickle as well. But where is the roast pork? It ain't a Cuban without the roast pork.Once you've assembled ALL the ingredients you must press that bad boy. A Cuban is a HOT sandwich! It'll be just over an inch thick with melted cheese and a great crunch when you bite into it.What you offer instead is an interesting ham & cheese sandwich. I'm sure it's tasty but IT IS NOT A CUBAN SANDWICH!!!!!!!
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October 2023 by Shenice Robinson
Website says they open at 6, however they were not open this morning at 15 after. Stood at the door, feeling pretty awkward with other customers as several staff members walked by with no acknowledgment. Once I was in the store I passed by several staff members who didn’t speak. Got to the self checkout and that staff member did not speak as well. She did acknowledge me as I was leaving though. Definitely need some customer service training for the morning shift. Never had this happen when I go in the evening.
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September 2023 by Anthony G.
I came by this Kroger Marketplace as I was in the area of this one and needed to buy groceries. If I am near a Kroger Marketplace in Fort Wayne, i usually buy from them since they carry Boar's Head Products. I think Boar's Head Deli meats are the best deli meats on the market, so I will frequent a store if they sell it. I find it odd, though, regular Kroger's do not carry it. The deli had a large order of Deli meats from me, and they got it to me as quickly and efficiently as they could. While here, I also got some other items I needed like milk, chicken, pork, soda, items from the fruit/veggie aisle as well as a card to send to a friend of mine for her birthday. They also had some beautiful flowers for a great price, which I took home! Shopping here is great, and I recommend it!
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September 2023 by LaDonna S
Nice grocery. Good selection of items. Only issue was the employee shoppers tend to be so focused at their task they do not realize or care that they are taking up all the room in the aisles. They should be aware of other customers and show some courteousy allowing space for others.
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September 2023 by Monica Thomas
Customer service was just awful on this particular day. I was so excited because I won $60 on a lottery ticket and woman at desk threw my winnings at me. I was shocked and pissed! She looked as if she meant it and didn't care. I didn't act like she did, I just left and will not be back.
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September 2023 by Jessie Brown
Normally a good experience at this Kroger been coming here for 3 years , went in 8/28/2023 did a little shopping, got to the new self checkout the one that has the belt , a lady was in front of me and she had her on reusable bags , the Kroger employee that was taking care of that lane and the normal self checkout lanes went over and started bagging for this lady and was just tossing items in her bags and then just throwing them in lady’s buggy , the customer looked back at me and went over and ask the cashier to let her bag and put the items in the buggy .. well was my turn and as usual I scanned all my items first then I scanned beer , the cashier came over grunting and ask for ID , I gave her my ID and she kept trying to scan it and it wouldn’t scan so I ask just punch my birthdate in like everyone else here does and she said no it has a crack and we can’t except your ID so I replied it gets excepted every week , she said well wait , went over to another cashier and was complaining about my ID so that cashier came over and said Kroger could not except it !!! So I went to customer service and was waiting saw the 2 cashiers together and then a manger went over to them , then he came to me , I ask why can’t you take this today it’s a valid ID , he said we just can’t ,I was about to ask him if I could go get my passport and he said if you ask another question I will physically have you removed from this store . The whole time covering his name tag with his hand !!Of course I called corporate and they acted like normal they don’t careI spend over 2k a month at this location and this is what customer service has came to!!I’m 55 years old , so not a kid trying to get alcohol
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August 2023 by DH James
First visit, very large spacious store. Clean, well stocked shelves, had everything I was shopping for.
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August 2023 by RealtorClaireAnne Aikman
Quite possibly the best looking Kroger in the Kroger family (And I've been in a LOT). Needed to rave: well stocked, sale prices noted correctly with their related items, clean, bright interior.. wins all around. The thing that puts them over the top is the team. I was greeted several times and overheard others helping customers. it was a fab experience, well done!
