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November 2024 by Emily Ruíz
Jordan is a very helpful and kind teller. Thank you for making our process easier by allowing us to communicate with you in our native language, we appreciate you.
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September 2024 by Justin Walters
$4.50 ATM fee. Wow!
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November 2022 by jerry schenkel
Had a very poor experience as a result of headquarters sending a nasty threatening letter based on their internal paperwork glitch that had nothing to do with us.Closed the account and sincerely disappointed as Lake City was recommended to us and most people we interacted with were quality employees.Have described the experience and issue details with those recommending Lake City. Will continue explaining the experience to others.
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November 2022 by Diana ByrdLikens
Love Lake City I just moved to Decatur Indiana and I am highly disappointed that there is no Lake City Bank branch in Decatur or even Bluffton.
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October 2022 by Jason Alan
I bank with the Fort Wayne Jefferson location. Absolute top notch customer service. Their entire team is friendly and helpful. I mainly work with Sarah, Kris, Issac, Velda, and Kristi. They have been a pleasure to work with and I would highly recommend this bank to anyone looking for a new bank.
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July 2022 by Jason Bracht
I bank with the Fort Wayne Jefferson location. Absolute top notch customer service. Their entire team is friendly and helpful. I mainly work with Sarah, Kris, Issac, Velda, and Kristi. They have been a pleasure to work with and I would highly recommend this bank to anyone looking for a new bank.
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March 2022 by DJ T
After 15 years as a Lake City Bank customer, I will be closing my accounts. This action follows several discussions with Lake City Bank personnel BW and KM. Both individuals proved difficult to deal with when it came to rectifying a situation which resulted due to misinformation provided by its own bank employees.
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February 2022 by Jackie Parcels
I was with this bank since the 1970s. They have changed drastically. I have had a hacker of my account. Last one in sept 1921 was the worst. They wiped out most of my pay check amount. And overdrawn $700 between hacker withdrawals and bank fees. No call from the bank about suspicious behavior. 11 transactions daily paid to Apple Pay!! That’s suspicious. I didn’t do ANY tramsactions I reported. Just because my name was on transactions. It’s going to have my name on it!! It was taken from my bank account and cash app. How idiotic. They don’t have you back or give scrap anymore!! Needless to say I got overdraft fee paid off with help of family. I’m on SS so I couldn’t pay it!! I eventually closed the account and left the bank. I wouldn’t go there again. It’s a huge risk to your money!! I thought my money was safe there but wasn’t. I never got a penny back from bank.
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September 2020 by Marilyn Nelson
Absolutely a terrible bank! Extremely horrendous customer service, zero empathy or compassion for the customer and their representatives bring a new meaning to the word RUDE! If you’re looking for a bank, I strongly recommend taking your banking business and money to another financial institution. I have never been treated as poorly as the way I was treated at Lake City Bank.
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October 2019 by Nina Shedd
Great customer service and online services. Lobby is nice and clean.
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October 2017 by n/a
Great bank and customer service
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May 2017 by Josh Bradley
Love Lake City Bank and this branch expecially
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December 2016 by Jim W
Great bank and customer service
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March 2016 by Rex Mercer
Definitely one of the best banks in town.
