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February 2024 by j griffin
It is hard to find staff. They are understaffed.
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January 2024 by Charles Gregory
Always something new and inexpensive.
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January 2024 by Eyvi Lazo
Two days ago I went for a perfume, and a lady who is on the first level treated me in a very bad way. I had some of our perfumes hidden and I didn't have strips to be able to smell them, I had to try them in my hand, they are samples, I should leave them to the public to be able to choose.
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January 2024 by Brandy Johnson
Nothing special on sale, was just out browsing.
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January 2024 by Dawn Etman
I recently had the pleasure of being assisted by Carol at the Estée Lauder counter, and I felt compelled to share my exceptional experience. Carol's customer service went above and beyond, making my visit truly memorable.Her extensive knowledge of Estée Lauder products was evident as she guided me through the options, offering personalized recommendations tailored to my needs. Not only was she professional and attentive, but her enthusiasm for the products showcased a genuine passion for her work.Carol's expertise and warm demeanor created a welcoming atmosphere, making my shopping experience delightful. I left the counter feeling confident in my choices and grateful for the outstanding service.In a world where great customer service can be hard to find, Carol's dedication to her role deserves commendation. I highly recommend seeking her assistance at the Estée Lauder counter for a top-notch shopping experience.
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January 2024 by Brian Buettner
Miss the store in Lima OH dearly!!!
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January 2024 by Mohamady allam
Amazing with 2 floors the first one for women with huge fatalitiesDown floor for men with alot for man needAnd amazing and active staff I recommended
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January 2024 by O M
As I've gotten older I am getting my quality goods from here, today I bought some fragrance, Robyn was great! Can't wait to see her again.
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January 2024 by George Blair
Great selection, caring staff.Sweater and vintage jacket from Macy's. Yes, it's "like camouflage in reverse," but she is a funny girl :-)
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January 2024 by Matthew Byers
Got Frango mint chocolates, yummy!
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January 2024 by Brian Hurley
Macy's has great deals on merchandise you can't find, beyond shopping online. Had a very eased time finding the items I wanted.
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January 2024 by Matthew Jennings
Every step through Macy's is one step closer to heaven. It's combination smells of candles, sanitizers, and parfum de toilet water carry one from end to end like a cartoon dog floating on the scent of freshly baked pie left to cool on a windowsill. And the deals... oh my God the deals
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January 2024 by WellBella Spa
I went to buy very a sentimental gift for a family member today (keep in mind this is during the Christmas chaos) and Leslie in the male fragrance department went out of her way to make my gift special, they were running low on some of the gifts with purchase but was able to find something that was very helpful for my gift! Thank you so much , it’s awesome when customer service goes above and beyond!
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December 2023 by Becky K
The man in the men's section took measurements and let me know of the correct size my child needed. Very friendly and super helpful.
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December 2023 by Shairoh “Shi” Murata
Sara the Dior consultant was rude, probably thought I wasn’t going to buy the perfume. I left and went down stairs then came back and was served by another lady. She does not belong to sales if she has to judge customers by their looks.
