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July 2023 by Jeffrey Hecke
Closer to my house traffic kind of iffy but thats everywhere anymore in FORT Wayne. Thanks Tom Henry... Quick service. Lots of newer security features to get in lobby but understandable..girl's always friendly very helpful..
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May 2023 by Colleen Quinlan
Midwest has been my credit union for the last 40 years! It has its quirks. But it is a wonderful place to do your banking.
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October 2022 by Malcolm L Riley
Megan is the best, very kind, bright and knowledgeable.
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June 2022 by Tammy Espinola
It was quick and easy to get a loan. It was an super easy process. Leah was excellent(loan officer).
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March 2022 by Allen Porter
Excellent rate, service and customer service
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February 2021 by Rebecca Brown
This is a very friendly branch. They even wished me a Happy Birthday which is in 2 days! Jane is very efficient and knows customers and calls them by name. Very impressed!
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December 2020 by jon wam
This is the most unprofessional people working in a bank I've encountered. They hang up on me twice. They withdrew money from my primary bank twice which was a mistake from one of their employees and now I have to incur the overdraft charges. Plus they insist that it is my burden of proof to show them their mistake so as to reimburse me. Awful experience!!!
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June 2020 by Alyse Markancek
Jane was extremely rude and not helpful.
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March 2019 by Vik K
Worst experience ever. Not recommended!
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November 2018 by Faith Webb
This isn't my credit union and I would never ever deal with them but I am my grandmother's POA and this is where she banks so I have to deal with them otherwise I wouldn't. There are some nice tellers at this branch, but no one greets you when you come in ever and I always seem to get the same teller who has the personality of a dull meal. If she is going to be in customer service then she needs to be more personable. I was just in there to attend to my grandma's account and a comment was made by me concerning a situation that I'm dealing with re:my grandma and she stated to me "that's just weird". First off, I don't give a care about your opinion, secondly you can keep said opinion to yourself. I wish I knew her name but I don't, only her teller number. I will be calling her boss to complain. If I didn't live closer to this branch I would never go here!! I always seem to get this same d*** girl. I would never, ever, ever be a member here!!
