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“Jay at Verizon was fantastic to work with. He was friendly, knowledgeable, and made the whole process quick and easy. He explained everything clearly and made sure I got exactly what I needed. Great customer service — highly recommend asking for Jay if you visit this store!”
“Jay at Verizon was fantastic to work with. He was friendly, knowledgeable, and made the whole process quick and easy. He explained everything clearly and made sure I got exactly what I needed. Great customer service — highly recommend asking for Jay if you visit this store!”
“Jay at Verizon was fantastic to work with. He was friendly, knowledgeable, and made the whole process quick and easy. He explained everything clearly and made sure I got exactly what I needed. Great customer service — highly recommend asking for Jay if you visit this store!”
“I had a good experience at the Glen brook Mall ATT store, Nolan was very nice and very patient. Me and my husband made an appointment with Gavin on a day that he was not even scheduled to work and he said he would be there just to get us new phones so we showed up at the scheduled appointment time and he never showed so his co-worker Nolan took care of us!!!”
“This has been my store for the last 4 years. I have a pretty big family plan. The price is right. It's not too bad when you need to add a new line. Also, this location is never too busy, so I can get in and out quickly when I need to get a new phone or change a setting.”
“Alyssa helped me get a new phone and she was wonderful! She was amazing. I was impressed by her customer service especially since it was close to closing time and there was a rush of people who came in. One of the most professional customer service experiences I’ve had recently. Alyssa is amazing.”
“Great experience with very helpful staff that gave me plenty of tips and were friendly all the way. Charles Hooten was my sales associate who set me up and he took extra time out of his day to help me with every need I had. Would recommend this location to anyone wanting a fair shake at getting a good deal and plenty of help upgrading their phone or other devices. ??”
“Best customer service in the business! Not only did Robert resolve the issue I was having with my account but he taught me a few things also. I'll never go to any other cricket store.”
“Had a great experience at this location! Joey helped us transfer service to a new phone and was very helpful answering all our questions and even saving us money on our current phone plan! Thanks Joey!”
“The Cricket store on Broadway St in Fort Wayne is amazing! Store manager, Francisco, is very friendly and a real techy! Highly recommend this store.
Chuck”
“Gabe really saved my life My phone was locked up. He was able to fix it fast and efficiently. It was super friendly and Amanda had excellent customer service the whole time while my son waited for me to get finished!!! I’m so glad I’m a AT&T customer!!!!”
“Came in saw Jonathan he was wonderful he answered all my questions and helped me out with my new phone had the best experience ever u should give him a raise great job! Sincerely Robyn Rothgeb”
“Mr Fansico is a dear. In least than two weeks he has helped find Facebook account Instagram account. I thought I had lost forever in the new phone. He also just showed me that have enough storage on both devices. He also told about cloud storage is best the devices safety. Give him a raise. I'll ask for him. He's patient and respectful. I'm not too good with technology. He really made my days”
“Jermel at AT&T was great! He made my switch to a new carrier and new phone easy. He went out of his way to even get all my items transferred to the new phone. He is definitely a good representation of AT&T!”
“I recently visited this store for a screen repair and to purchase a new phone case. The service was exceptional from start to finish. The staff were knowledgeable and friendly, quickly diagnosing the issue with my phone and providing a clear and fair estimate. The repair was completed faster than expected, and my phone works perfectly now. The selection of phone cases is extensive, and I found a high-quality, stylish case that offers great protection. Highly recommend this place for both repairs and accessories!”
“I've been with AT&T for years. I never run into many issues. However, I was looking over my bill and realized I was getting charged for a phone line that should have been cancelled over a year ago. I came into this location and was assisted by Josie. She went above and beyond for me and reassured me she would make it right. Very nice to have that kind of service.”
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“Bryan, Robin, and Noah were all great to work with. They all had their part in working a warranty claim . They helped getting my issue resolved with claims and into a new phone for my son .”