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“Wonderful visit to Verizon today jay has given me the best service I’ve ever got at Verizon I highly recommend talking to jay. I’ve been at all ftwayne Verizon and this is the best chapel ridge or New Haven ask for jay for best service.i think I would have left Verizon if it weren’t for jay!?”
“It is my sons birthday and Daniel the sale rep really helped be save money and discounts on my bill overall. I got a new iPhone 14 for my son. Very kind and understanding. He really help me get the most for my money. Thank to him and thank to Verizon.”
“I went to purchase a new IPhone June 27.Daniel was very helpful and got me set up with a new IPhone. He saved me some money on my monthly invoice. I appreciated the good customer service.”
“Noah was very helpful in getting me an upgrade and even helped me get a better rate than what I had! So helpful and very professional, really knew his stuff, definitely recommend this AT&T over all other Fort Wayne locations!!”
“This has been my store for the last 4 years. I have a pretty big family plan. The price is right. It's not too bad when you need to add a new line. Also, this location is never too busy, so I can get in and out quickly when I need to get a new phone or change a setting.”
“Great experience with very helpful staff that gave me plenty of tips and were friendly all the way. Charles Hooten was my sales associate who set me up and he took extra time out of his day to help me with every need I had. Would recommend this location to anyone wanting a fair shake at getting a good deal and plenty of help upgrading their phone or other devices. ??”
“Im glad that i went back to AT&T, they are friendly & helpful, they take thier time to make sure you are happy & satisfied before leaving thier store”
“Best customer service in the business! Not only did Robert resolve the issue I was having with my account but he taught me a few things also. I'll never go to any other cricket store.”
“The Cricket store on Broadway St in Fort Wayne is amazing! Store manager, Francisco, is very friendly and a real techy! Highly recommend this store.
Chuck”
“Jessica is the best sales rep I’ve ever worked with. She makes everything so easy and is always helpful. It’s much better and easier than going to an actual Verizon store. I also own a small business and Jessica is my go to person for anything cellular!”
“Guys I'm not even kidding when I say you HAVE to go to this store! Jessica and Miranda are amazing! Jessica listened to everything we were needing and wanting even down to the amount we could spend and couldn't spend. She was amazing thee absolute BEST CUSTOMER SERVICE my husband and I have EVER HAD! Don't believe me then go check them out! You will leave with a smile on your face!”
“I just switched over from Verizon, and I had the most incredible experience at the AT&T store. Gabe, Josh, and Dallas went above and beyond to make the process smooth and enjoyable. Their customer service was outstanding — they were knowledgeable, patient, and genuinely cared about getting everything set up perfectly. I left feeling confident and well taken care of. Huge thanks to the team for making this transition so easy. Highly recommend!”
“Mr Fansico is a dear. In least than two weeks he has helped find Facebook account Instagram account. I thought I had lost forever in the new phone. He also just showed me that have enough storage on both devices. He also told about cloud storage is best the devices safety. Give him a raise. I'll ask for him. He's patient and respectful. I'm not too good with technology. He really made my days”
“Efrain was extremely patient & friendly. He explained throughly what I needed to do & figured out I had a obsolete phone no longer in service. We worked through it & got a new phone that works best for me.
Great store & staff! Love my phone!”
“I recently visited this store for a screen repair and to purchase a new phone case. The service was exceptional from start to finish. The staff were knowledgeable and friendly, quickly diagnosing the issue with my phone and providing a clear and fair estimate. The repair was completed faster than expected, and my phone works perfectly now. The selection of phone cases is extensive, and I found a high-quality, stylish case that offers great protection. Highly recommend this place for both repairs and accessories!”
“We went to another AT&T store and felt like we were being lied to. We went right over to the store on Meijer Dr. and were treated great! Chad Burbrink was great. Took great care of us!”
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“Huge shout out to Heather who went above and beyond to fix my daughter's phone. From the first phone call to our last visit in store to set up the new phone and erase the old one to ship out, she was extremely helpful and patient every step of the way! Not to mention revisiting our plan to make sure it was the best one for us and reminding me to make sure my teacher discount was activated and giving me what I needed to make that happen. Thanks again for everything Heather!”