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January 2023 by Awesome Amber
Have left messages, called several times. No answer. No easy way to pick up loose epaf versions of books for online students. Finally got through on the phone and the employee sighed in annoyance when I told her I tried ordering and needed help. She put me on hold for so long the line disconnected.
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June 2022 by Laura Szarkowicz
Does anyone ever answer the phones here?
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January 2022 by Brittany Babbitt
If I could give 0 stars, I would. I have not once gotten the bookstore to answer my phone call nor have I received a call back from voicemail messages I have left. I have this issue with them at the beginning of every single semester when I am needing my textbooks. I live 5 hours away from this bookstore, Madison Indiana, so I am unable to go to the store in person.
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November 2021 by John Gastineau
I called them 10 times during business ours and couldn't get in contact with anyone. I normally don't write reviews but access to missing materials can severely impact student success.
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September 2019 by Luke Robinson
Never answers the phone
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May 2018 by Dustin Rorer
Way too overpriced
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February 2018 by John O'Connor
Went to go return a book for my girlfriend... They were short, constantly put me down, cut me off, and almost didn't let me return a book... There was one lady that was very nice. She has dark brown hair in a ponytail and glasses, but I wasn't able to be with her. Everyone else should work in the back and far far away from customers. Even before and after me they were giving a hard time to other customers. Cold hearted witches work here.
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February 2018 by Confused College Kid
I wish I could give zero stars. They told me I could sell a book I got from there back if it was unopened. Brought it in and a nasty old lady told me I couldn't return it. (P.S. IF you ever see an older white haired lady, leave and come back another day. She has the worse attitude in the world and is rude to customers and employees. I asked her if I could return a culinary hat if it didn't fit and she basically said\" I could but you would probably rip it up like an animal\" and gave me a nasty look). AND THERE PRICE MATCHING IS WORTHLESS. It has to be certain sites, but then it can't be TOO much off (nooo we can't give you actually discounts) and you have a price matching limit on the whole transaction. When you ask to do separate transactions, they say its a waste of their time. Overpriced and there's a 50/50 chance youll get someone nice. Ive never bought a textbook here because of the prices and customer service. SHOP ONLINE!!!
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February 2018 by G swizzle
the book store over chargers for books , almost double then what they are online
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January 2018 by Rich Reilly
Always bright cheerful and helping. They are human and make mistakes. They also help fix mistakes.....! Great job....
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December 2017 by Alexandria Luther
I wish I could give zero stars. They told me I could sell a book I got from there back if it was unopened. Brought it in and a nasty old lady told me I couldn't return it. (P.S. IF you ever see an older white haired lady, leave and come back another day. She has the worse attitude in the world and is rude to customers and employees. I asked her if I could return a culinary hat if it didn't fit and she basically said" I could but you would probably rip it up like an animal" and gave me a nasty look). AND THERE PRICE MATCHING IS WORTHLESS. It has to be certain sites, but then it can't be TOO much off (nooo we can't give you actually discounts) and you have a price matching limit on the whole transaction. When you ask to do separate transactions, they say its a waste of their time. Overpriced and there's a 50/50 chance youll get someone nice. Ive never bought a textbook here because of the prices and customer service. SHOP ONLINE!!!
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July 2017 by Ahmad Ali
This bookstore over charges for everything. I had to have a computer before the semester started using my financial aid. They charged me almost $400 for a Dell laptop that Best Buy, Fry's electronics, and even Dell's website is only selling for $179. #ripoffalert