-
August 2022 by Jeana Potts
I lived next door for almost 4 years. I always .. always heard sad scary noises coming from this business. Often times, I would go outside to see what was going on and the “owner” would be standing at her back door steadily puffing in her cigarettes. I would ask her is everything ok and she would say with a smile yes everything’s fine. Sometimes she would leave while there were dogs still inside crying. She wouldn’t be gone too long. But still. I don’t think she loves animals. Please please love your animals and don’t take here.
-
August 2022 by Allison Daring
I took my doggo to the vet when I noticed some blood and a wound near his potty area after we got home and vet said someone cut him and had tried to put skin glue on him. She claims she “had no idea.” I told her she can reimburse me or she’d hear from me through a lawyer - she reimbursed me. This happened a while ago but I recently saw someone else share their experience of their dog getting cut and the groomer playing d*** so I am sharing mine publicly. If you care for your dog, do not take them here!
-
August 2022 by Ty Oswald
that is absolutely tragic what she’s doing to these animals. i’d suggest reading every review before you take your poor animal there. chances are it will be cut open and you will NOT be told! shut this business down!
-
July 2022 by Allison D.
I took my doggo to the vet when I noticed some blood and a wound near his potty area after we got home and vet said someone cut him and had tried to put skin glue on him. She claims she "had no idea." I told her she can reimburse me or she'd hear from me through a lawyer - she reimbursed me. This happened a while ago but I recently saw someone else share their experience of their dog getting cut and the groomer playing d*** so I am sharing mine publicly. If you care for your dog, do not take them here!
-
February 2022 by Denise Hatfield
I’ve been taking my dogs to Shelly and she has always done a great job with them. She is very knowledgeable and caring. I would highly recommend her.
-
December 2021 by Troy B
She cut my dogs pad while doing a nail trim when i asked her about it a day later she denied knowing it but it had to have been bleeding. We wont be back.
-
August 2021 by Sanela Hasic
As you can see things did not go well with our poor dog lucky, we have went to this place about 5 times and the last 2 he had had some kind of cut happen to him. We haven’t thought to much about it because it happens. But this time it was not so ordinary. We dropped off our poor dog and told the lady to not cut so much as of last time because of the cuts we have had in the previous haircuts. So when we came to pick him up there was no one to answer. Our poor dog WALKED out of the door with the lady, so I picked him up and brought him to the car it wasn’t until then I saw the blood! We didn’t know much yet but it was bleeding a lot but we just thought it was another little cut. But once my husband came home to took a closer look to only see a MASSIVE cut the size of a QUARTER, I mean come on ! We are currently sitting at the vet while he’s getting STICHES I don’t recommend this lady’s service at all!
-
August 2021 by L. Scott Motes
Shelly is a star. I have taken three generations of my dogs to her. My current Yorkie , Buster loves her and the results are exactly what I asked for. Buster wouldn't want to go to anyone else.
-
June 2021 by Ketta Hull
SHE DOES NOT BATHE!! I DO NOT recommend her! We purposely placed light markings on our pets to confirm our suspicions from the last encounter. HIGHLY DISAPPOINTED and feelings of betrayal. Grooming is shabby, unprofessional, and very recognizable that she's not taking pride in her work. Grooming is tacky, UNEVEN, and, simply a hack job.
-
May 2021 by Logan V (lgv50)
Had appointment scheduled for 8am and the owner never showed up to open the place. Stayed until 8:30am just in case I had the time wrong, but still nothing. No phone call ahead saying anything. I guess they do not care much.
-
March 2021 by Victoria J. Monce - Church
We love Northeast Pet Grooming (NPG). When we took Teddy the first time we told them he is a rescue and he has had a lot of trauma, as well as a lot of warts and skin issues. He freaks out when we try to give him a bath or try to groom him. The first time we took him there he came home happy and relaxed. We tried going somewhere else they called us to pick him up because he was so frightened and freaking out they couldn't finish the job. Teddy came home completely terrorized and bleeding wounds all over his body from mowing into his warts and cysts. We called our friends at NPG and told them what happened and that his grooming was incomplete. We gave Teddy a few days to recover, but when he came home from NPG he was calm and very happy. Needless to say, we will not be going anywhere else from now on.
-
January 2021 by Alexis Nichols
Always able to accommodate me in a very timely manner. I recommend to all my fellow doggy moms out there.
-
January 2021 by Rick Bellinger
Best service I’ve ever had. My dog loves this place and is always happy to see Shelly.
-
November 2020 by Steve L
Very bad groomers,they cut my dog's tail very bad and then denied doing it..never went back again.. would not recommend....
-
July 2020 by Laurie Casteel
Great prices found just what I wanted
