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October 2023 by Chad Hemsoth
I would give a negative rating but a 1 star is as low as it will go. I wanted to cancel my membership. I called in just before the first of the month to discuss this and left a message. Then I eventually went in person on the 2nd so just a few days later because I got charged. I was informed that I had to fill out a 30 day notification form. I apologized but went on to say that money was extremely tight for me and I'm on military disability. I also count on that money as a way to take care of my daughter. I explained this to them and ask them if they could refund the money. I also said I had only been there for 1 session. Not only did they not refund me the money, but because it was the 2nd of the month and that's when I filled out the 30 day notification form, they took the next month out as well. I had only went 1 time in 3 months. They could have at least offered to take partial out or give me a credit since technically I paid for it anyway, but they did nothing.I understand the 30 day notification form is just a way for them make more money off people if they dont cancel in time, but this is ridiculous. The customer service is very poor. The regular front desk worker girl was very nice though. Maybe the place is hurting for money, I dont know.
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August 2023 by Lindee Mason
I love orange theory so much! Best decision I’ve made.
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May 2023 by Lauren Buchanan
I love this place and you get what you pay for—great coaches, a welcoming front desk, incredible playlists, and an invigorating workout that you don’t have to think about or plan out (it’s done for you!) I look forward to early mornings for an hour of me time and to be disconnected from the rest of the world. If you’re looking for a challenging workout tailored to your abilities, this is it. A combination of treadmills, rowers, bikes, TRX straps, resistance bands, and bosu balls are there to work every muscle over time.
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May 2023 by Kailey Sherman
The environment is so welcoming and all of the amazing coaches push you to be the best you can be. Orangetheory is a fantastic gym to find a fresh start and be guided by certified trainers. You can walk in and get a great workout without even having to think about what you are going to do. All of the staff make you feel like family!
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May 2023 by Jenessa Boniface
I love this studio! The staff is so welcoming and encouraging. They are always offering new challenges to provide opportunities for personal growth for their members. Attending classes at Orange Theory has improved my physical and mental health and I’m so thankful for it!
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May 2023 by Julie Gregory
I love OTF North. It is a great place to get a great workout. The coaches and front desk staff are so welcoming and knowledgeable. I love the variety and the challenge. 10/10 recommend Orange Theory Fitness Fort Wayne North to anyone wanting to get fit and make friends in the process!
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May 2023 by Ellen Curtis
I love Orange Theory!! I go to the Fort Wayne North studio. I like the fact that OTF NORTH feels like a family. All the coaches know my name! I joined OTF before the studio opened and have not been disappointed. I typically go to an 8:00 a.m. class. It is a great way to start my day!
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May 2023 by Florida Thompson
Orange Theory has helped me set goals and achieve them! I love the coaches because they encourage me and challenge me!! You should come try it out!’
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May 2023 by Kelsey Wyss
10/10 recommend. Great workout every time you step into the studio. Friendly staff and members make the overall experience worth coming back time and time again. ??
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December 2022 by Jenna Spurrier
Nice spacious location! Loved the staff and coach. All new technology.
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December 2022 by Rachel Gould
I recently participated in my first class with OTF and did not know what to expect. If you have the opportunity, take these classes with coach Cam! There was never a moment that I felt out of place or unsure of what I was supposed to do thanks to Cam's top tier guidance. You can really tell how much he cares about his classes (at this point, he teaches at this location on Wednesday's only). I left my first class feeling so strong and optimistic about OTF.
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December 2022 by Gracie Conner
the coaches push you (to a healthy extent of course) and encourage you constantly. because of this i’ve been able to run for much longer timespans than i used to. great music and environment! i’ve only been going for about a month now but i LOVE it! the coaches and staff make this a lovely and welcoming place for anyone and everyone!!
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December 2021 by Kate Brock
The coaches push you with great music and workouts. I look forward to my workout every time. The facilities are always clean, also.
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December 2021 by Ashley Evans
The trainers and workouts are fantastic! I love that every workout is different and I can see noticeable improvements between different benchmarks.
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December 2021 by Katelyn Bowers
Orange theory pushes me to do my best & is super encouraging, love seeing my results and just feeling better overall!
