-
February 2024 by Xx Xx
Everyone was great besides the doctor himself, he was very very rude when I declined my child to get tested for Covid and then I felt like he didn’t treat us good afterwards… he was very shaky also and told us Covid almost took his life the week prior and I could tell he was mad I wouldn’t get my child tested. She only had a sore throat and had a strep test negative… either way it’s my decision and we shouldn’t have been treated negative for declining a Covid test.
-
February 2024 by Mayra Lopez
I had the worse experience in this place ,me and my kids couldn’t be seen by the doctor .I took my kids because they’re sick with fever and runny nose and the receptionist named christine at the front desk was very rude to me it seemed like she was racist she asked me why we where there I told her we all were sick and then she was making faces like she couldn’t understand what I was trying to tell her and she was talking to me in a bad way she asked if we all had insurance I said yes and she asked me for our insurance cards I told her that at the moment i didn’t have all insurance cards with me and I thought she could look it up like they always do in any other place where I go and she said no you have to bring your insurance card with you , which doesn’t make any sense she was so lazy to just look it up . I went to another emergency care and they were nice and looked it up . I wouldn’t recomend this place at all especially if you’re Hispanic they’re racist . Don’t go here !!!!!
-
January 2024 by Destinee Fuleki-Parker
Went in earlier this week because I wasnt feeling good and had to leave work early. Easy to be seen by a healthcare professional. I was in and out of the office in less than 45 minutes. Everyone in the office was awesome and turns out I have covid. The NP was awesome to write me a note for the days off of work and the tests were quick. Would definetly go back.
-
January 2024 by Nikki Lewis
While everyone was nice and professional there was a lack of thoroughness with the exam. The doctor thought the patient had strep throat if he would have taken his time to look into the patients throat he would have noticed it was a peritonsillar abscess which we had to find out through another clinic when the antibiotics this urgant care gave prescription for did not work. He then had to go to an emergency room to get surgery for the removal of the abscess. It is disappointing that the doctor at physicians urgent care did not catch this or pay closer attention as peritonsillar abscess can be life-threatening.
-
January 2024 by Arvindakshan Rajesh
I would be very weary of going to this place. I went there a few months ago and was improperly diagnosed, my symptoms kept getting worse and I had to then go to a different doctor and get different medicines. On top of that, I was repeatedly assured that my insurance would fully cover the bill for the services provided but I ended up receiving a $200 bill which I am currently fighting. Stay away from these guys! First was a lie regarding the coverage, then on top of that was improper diagnosis! Terrible!
-
December 2023 by Chim's Charm
Wouldn't even give them a star at all to be honest. The online telehealth stuff doesn't even work. The lady that answered my call was rude, argumentative and just down right unwilling to do her job. Really sad that you've got to deal with this when you're sick...
-
August 2023 by notghostgurl
i was a bit scared to go causes of some of the negative reviews, but it was such a good experience the front desk lady was so sweet and kind I think her name was crystal, literal angel love her so much. definitely coming back to this place if i ever have a problem
-
August 2023 by Ravi S.
With all due respect, I came to the Urgent Care to be seen by a physician, not a PA. It's ridiculous that after the initial nurse took myVitals , it was a PA who was diagnosing and treating me. I had serious breathing issues and she didn't even tell me to take off my sweatshirt to listen to my lungs. I have nothing against PA's, but please don't let the PA be the only provider the patient sees. I would have liked to speak to and be examined by the physician as well.
-
August 2023 by Deena Mattern
Today on July 21,2023. Daughter went here having Severe allergic reaction. Whole body rash/welts, face, lips and throat swelling. Begged to be seen asap to get an epinephrine shot. The man at desk told her we have to check you in first and there are 2 people ahead of you. ARE YOU KIDDING ME???? She immediately left and drove herself to Parkview ER. They immediately took her back and administered epinephrine and steroids. Her throat was CLOSING!! She was monitored for several hours. Who ever works front desk At physicians urgent care needs TRAINING for emergency situations!! I’m beyond upset!!! This could have ended up a tragic ending for my daughter due to the NEGLECT of urgent care!!My family always used this urgent care going forward NONE of us will Ever return here!
-
August 2023 by Jocelyn Eckhout
I just had excellent care this morning. Staff took care of me. I came in for a laceration on my eyelid. I got stiches & meds. The nurse patrice made me feel comfortable & doc assessed me took care of my eye. I would definitely go back there!!
-
June 2023 by Erica Gabriel
Great experience here. Staff was courteous and efficient. I was in and out in less than 20 minutes and had a prescription called in! I felt that Dr. Moshref was knowledgeable, kind and personable!
-
June 2023 by Erica Aldin
Great experience here. Staff was courteous and efficient. I was in and out in less than 20 minutes and had a prescription called in! I felt that Dr. Moshref was knowledgeable, kind and personable!
-
May 2023 by James Dini
Very quick and easy scheduling of my appointment. Fast check in with friendly service. My nurse Erica was very nice and very helpful, And the doctor Jessica was just as nice and helpful. I definitely recommend putting your care in the hands of these awesome professionals!! I apologize if I misspelled or remembered name’s wrong, I’m am terrible at remembering names. Lol
-
May 2023 by Hamza Hayat
Even though my insurance was active but the lady on front desk forced me to pay $200 and she was very rude. I was so confused from sudden health condition that i just did what she asked later i called my insurance and made her talk to them. She put the call on speaker made everyone there listen my credentials and said yes now its good. Have a heart this is how to treat someone with emergency health conditions. I am really disappointed by the behavior of the staff.
-
May 2023 by Theresa C
I would not recommend this place.. I was very sick when I visited this clinic. The doctor ordered a couple of tests including a strep test. However, the clinic was out of that test so they pretty much said oh well we won't do the test and assumed I didn't have strep. The doctor barely examined me and said he could do nothing for me. I understand what I probably had was viral but the doctor could have prescribed something to help with cough and trouble breathing. I proceeded to get even sicker over the next few days and went to another urgent care once I returned home where they gave me an inhaler and cough medicine.
