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“I need to acknowledge the young man working Saturday the 11th between 2:30 and 3. He was very friendly and professional to all the customers he encountered. I was frustrated with a package I received from a Poshmark seller and he went over all the options I had for returning the package. I felt bad and told him I wasn't frustrated at him, but with my situation. He was very understanding and very helpful. Thank you!”
“Self Service Kiosk is simple to use, you can create shipping labels, add postage. Express and priority envelopes and boxes are provided in the lobby. 24 hour access to self service Kiosk and p.o. boxes, parcel lockers.”
“At 2:30 p.m. the post office is quiet.... Three people working. No customers. No waiting... fast friendly service👍🏼 WOW! Forever stamps are $0.81 a piece. When did that happen?🤔”
“I previously left a harsh, jaded review for this usps office, but after taking just a moment to hear out the people who work here, I needed to correct myself. The people who work here do a great job. They obviously have a lot on their plate to do, and are most likely underpaid, but they are still always working. I’m often helped by the same couple staff members when I come in, and they have always made my visit here easier if they could. To my understanding, one of the workers who I see the most, had to give up a vacation recently so they could stay and help. I know if I were in the same spot, I couldn’t be half as nice as she has always been to me. Keep up the great work, I hope one day you guys get the recognition you deserve.”
8:30AM - 5PM
4171 Diplomat Plz Ctr, Fort Wayne
Post Offices
“I only have one day off of work a week and that day is often full of appointments that are very stressful to me and put a lot of strain on my body. I drove all the way to this office and even though I arrived last minute trying to prevent a panic attack in the lobby, the staff was so gentle and helpful with me. Their kindness made my day, I wouldn't have been able to get the packages out in time for Christmas at all if they hadn't shown such generosity. 10/10 best staff ever, I don't know what I would've done if they hadn't helped me.”
2:30 - 5PM 9AM - 1:30PM
6013 Bluffton Rd, Fort Wayne
Post Offices
“I was a little nervous coming here after reading some of the negative reviews. I even tried calling the day before and couldn’t get through, which is definitely something they could improve on.
That said, my actual experience at this Post Office was excellent. I worked with Lisa at the counter, and she went above and beyond to help me with a delivery issue. The problem wasn’t even the Post Office’s fault, it had more to do with my new building not being set up for mail yet, but Lisa took the time to listen, was patient, kind, and even had a great sense of humor while working through it with me.
I walked in expecting frustration and left feeling impressed with how friendly and helpful she was. I know people are usually more motivated to post reviews when they’ve had a bad experience, so I wanted to share the other side. My visit today was nothing but positive, and I really appreciated Lisa’s professionalism and empathy.
Aside from the phone issue, my experience here was a pleasure. I'm giving it 5 stars despite the phone issue cause of how impressed I was with the customer service at this station.”
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“I Love❤️ this United States Postal Service? I've been inside a few times and me and my mom drop mail??????? off here all the time. This location is convenient and closest to our house ?. 5 Stars⭐️⭐️⭐️⭐️⭐️ Excellent✨️”