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March 2024 by Alexander Kostoff
Prices way higher than my quote. I won't waste my time or effort with Safelite again. Enough said. My advice,call around and save money !!!
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March 2024 by Bobby Wiik
Came to my house on time, and did a very professional repair, very friendly associate,s.Thanks,Bobby
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March 2024 by Matt Peterson
There was a small scheduling issue which caused a short delay. Matt Beste took charge of the situation and got my vehicle in an out quickly and the repair was great! Thanks Matt!
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March 2024 by kyla barnes
He forgot a bolt on the back wiper and I had to find someone to take it apart and re fix it. But the window looks nice
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March 2024 by Fawn Stabler
I had given a previous review as a good business. 2 weeks after I replaced my windshield I went to a car wash and it cracked down the middle. I took it directly to Safelite and they said they didn't warranty it if it had a chip. I believe it was chipped when they put it in. I went back to the car wash and he asked if someone had pushed or pounded on the windshield because of where it was cracked. Anyway I realized Safelite wasn't going to back it up. A receptionist was the one who came out to look at the windshield when i took it there and no one from the shop came out. I took my truck to a hand car wash and saw where the plastic seal/part was away from the windshield. Now I know why I was hearing noise I hadn't heard before. I told the receptionist that I had heard wind through the windshield but nothing was done. I hope my insurance company drops them as a place to go!!!
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February 2024 by Roxanne Royer (roxposting)
had my windshield on my car replaced, and things seemed ok at first. after i left, though, i noticed that these little rubber bits werent seated on correctly, and that there were two little paint chips next to each other as well. since i drive a pretty new vehicle, i had to pay almost a grand for the replacement and recalibration, and im quite annoyed that there is fit and finish issues. there is also some adhesive that is visible on the inside, but i dont have a photo of it. all in all, pretty bad craftsmanship.
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February 2024 by Curt Richards
The need to replace the rear driver side window due to vandalism, led me to Safelite through my insurance carriers claim process on their app. I was preapproved for the work, set up an appointment to drop off and pick up my vehicle the next morning. Drop off took less than 2 minutes, we received texts throughout the day on progress for the work and when it was completed and the checkout took less than 2 minutes. We also received instructions on what to watch for after the work was completed and how to contact them with questions or issues. 5-star service in every aspect.
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February 2024 by Mitch Bumgardner
The staff is absolutely amazing and very accommodating. Their pipes froze the day of my visit but that didn’t bother me at all. Would definitely recommend this place over anything else.
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February 2024 by Tn Tn
The service was quick and professional.
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January 2024 by lya R
I was driving by on my way from work and decided to stop by the location since I had been shopping for windshield replacement Walked in the lady was on a call . I patiently waited stood at the desk. Which was 15 mins. When she was done with the call. She asked me couple of questions. I am knowledgeable about my car. She wasn’t nice how she asked questions. She gave me a quote which was outrageous. I didn’t want to ask for a print out I said left politely. I could have paid the price but her service and demeanor was bad. As I drove home I called clear choice glass and do not regret that call. They were 500 dollars cheaper.
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December 2023 by Elizabeth Cox (Liza)
Paid $750 to get my windsheild replaced just to be told that they would refuse to because of a spotlight (I have a used police interceptor). I called around other places though and they said it shouldn't have been an issue! They also would've known that it was a spotlight and didn't have to waste my time if they had asked properly when I was giving my information, I was surprised when there was no "interceptor" option when taking down my information like every other place has when scheduling car repairs and there was no proper box for me to disclose that information even, just a box prompting about where my car would be parked.When the tech Daniel texted me this I asked about a refund and was never replied to. What great customer service Daniel. Thankfully I got an email by the end of the day but for whatever reason I'm only being refunded $735. Why they think they can refuse services that I paid for and then not even refund me my full amount I don't know, but stay far away from these con artist. I'm basically being robbed $15 for my time to be wasted.
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December 2023 by graham hayden
I needed a summary of my appointment and I called Safelite and after all the crazy automated menu hoops they make you jump through to talk to a person, they gave me the manager’s email, so I emailed the manager, he never responded, so I called back a week later, jumped through all the automated menu hoops again to finally get transferred back to speak with the assistant manager, who told me she may not be able to provide a summary of my appointment because it might not be legal (?) But that she’d check with the manager who ignored my email and call me back. 2 weeks later no one called me back. So I went to Precision Glass.
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December 2023 by Derrick Grundy
Made appointment and then received a call. Said that there guys can't work outside because they will get cold. They need shelter from the wind too. I offered my pole barn and car port was told no that's not good enough. I will never call again. Don't waste your time with this company
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November 2023 by Ralph Thomas
The glass had a short in vinyl. The lady told me it was tempered glass. Excuse me it says laminated on the glass. Broken glass still weighing door down and sounds awful closing the door. Paid top dollar for constant reminder my car had been vandalized.
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October 2023 by Meely B’Deely
Had the windshield on my 2019 Corolla replaced. Website had estimated a 3-4 wait, dropped my car off at 8:30am and they had it finished by 10am. Was super impressed! The front desk was super friendly and both the website and staff were very informative. Thanks!
