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February 2024 by Cora
I ordered some subs and online and they didn't put anything I asked for . Very disappointed and very trashy. Never go to this subway
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January 2024 by Cora Davis
I ordered some subs and online and they didn't put anything I asked for . Very disappointed and very trashy. Never go to this subway
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January 2024 by Katie Gordon
I had come through the drive through of this location. I had waiting a few minutes and not been greeted. I saw another car ahead of me at the window so I had just assumed they were assisting the other car. I patiently waiting for a few minutes and saw the car drive off.. the lady turned the speaker on and off but said nothing. So I sat for another few minutes thinking do they know I’m here? Are they trying to talk to me and the speaker isn’t working? I continued to wait and still no greeting. I finally said “hello?” Where I got a sternish “I am with a customer you will need to give me a minute.” Okay… I had no idea a simple “I will be with you as soon as I can” whatever.. no big deal. So I continued to wait for about 10 minutes at least in total before she finally got on the speaker to say “go ahead with your order” again.. not extremely polite but okay it’s fine. She asks toppings specifically and I specifically say spinach and wheat bread. I pulled up to the window where again I wasn’t greeted for at least another 3 minutes. She opens the window and blurts a total out a me. I asked her if I could have a bag of chips as well so she rung that up and gave me my stuff and I said thank you, her not responding and I drove off.. very strange interaction. Again whatever I get home about 15 min away to open my sandwich only to find the complete wrong bread. It was some herb bread or something that I’ve never tried before and had no idea if I would like.. also trying to be healthier so I didn’t want all the extra calories I think there was cheese in the bread? Okay whatever I try the sandwich and bite into a big bite of lettuce when I had not asked for lettuce at all. It also was a little wilted and brown.. not my cup of tea. So I call the store and explain to them the sandwich I ordered through the drive through and got the wrong items. This sounded like a different lady who answered the phone very polite and sweet. She put me on a brief hold because she seemed to not know what to do. She got back on the phone and said if you bring the sandwich back we can remake it.. I said I’m 15 minutes away at home and I don’t have time. I said I’m just confused how I can be telling you exactly what I want for a sandwich and it gets made as you are asking the bread and toppings. She brought up the wind can be hard to hear over sometimes. I said I understand I’ve worked in a drive through before however this lady didn’t seem to have a hard time hearing me at all as I did not have a hard time hearing her. She said yeah sorry about that and I just said okay and hung up the phone? I’m also just confused as to why a manager wouldn’t just directly speak to me on the phone? I also got these chips and they were pretty burnt actually, which again I know is out of your control. I obviously decided to start digging into my sandwich because I was already home and hungry and needed to get to work, but I bit into multiple FROZEN tomatoes, it was really gross and just seemed like it was just one thing after another. I felt very disrespected and like nobody cared that they had made a few mistakes.
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October 2023 by Lexy Ellis
Devon has amazing customer service. Literally went over and beyond for my satisfaction and I’m sure followed every step of service subways expects from their employees. I really truly do appreciate his great service especially with the day I’ve had he most definitely added to the positives for me today thank you Devon!!
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October 2023 by Heather Jomo
Terrible experience. They messed up both of the sandwiches I ordered and you can tell they didn’t care when making the food. Not only was it missing half the items on the sandwiches, they also piled all the ingredients into 1 spot, nothing was laid out like it should have been. 0/10 don’t recommend this
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September 2023 by Rick Stie
Ordered on line. Friendly crew inside. Food was delicious .
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September 2023 by Austin Lowe
They love to close early better get there before 8:30
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September 2023 by Jillian L.
Seriously the worst Subway. We just went through the drive through and had 2 simple orders. We asked for a spicy Italian with spinach and tomato, green peppers, black olives and banana peppers. That's it. She very rudely cut us off and said so everything? We said no, not everything. We asked for just those veggies. Again very rudely she says so like everything but pickles? She needs to go. We said no, not everything. She put lettuce, pickles on and forgot my green peppers. And then added half a bottle of southwest sauce. It was disgusting. On my husbands she added we think the entire bottle of mustard. He threw his out. And then they asked for a tip. Get out. Get new employees.
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July 2023 by EtherealBeing
Every time I place a mobile order my food is never ready when the app says it will be. This is now the 3rd time I’ve had to wait an additional 20+ minutes in the lobby for my food to be made. While customers who walked in after I did have already received and paid for their orders. The whole point of placing a mobile order is so I don’t have to wait for long periods of time in the lobby while the food is prepared. I feel like if I placed an order 20 minutes prior to arriving at the establishment then my order should take priority over the customers who place an order after mine has already been placed. Especially after I arrive to pick up my order at the time I was told it would be done.
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May 2023 by kamdyn solga
Sandwich maker was spitting when talking all over the food. Youre literally eating spit on food. I had to leave. Terrible experience
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May 2023 by Percilla Ensman
Did not do my order right gave me the wrong bread didn’t not put cheese on 2 of my subs I do not recommend going to this place!!!!!! Not happy at all and then I call to tell them and they just want to answer and hang the phone up!!!!!!!
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April 2023 by Samuel Gillespie
So many better options in town and they taste better and cost less.
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April 2023 by Blake Clubbs
They wrapped my sandwich up 5 times so it stayed nice and warm before closing 10/10
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March 2023 by Kate Cook
The drive-thru is closed most of the time so they make you come inside to order carry out. I've been there 8+ times and the drive-thru was only open twice. I watched people unload a wheelchair and put someone in it after the employees wouldn't take their drive thru order.
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March 2023 by Susan Johnson
Always ready for pickup on time. Hot and staff are awesome. Only place I get pizza. Prices are reasonable
