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June 2025 by Sud'n Impact
Been coming here to get tires for years and the service is always on point. And their prices are freaking phenomenal.Considering I always get new tires.
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August 2024 by Eddie Goble
Overall disappointed. I gave specific details of the vehicle and service I wanted performed. I was told service went smooth but they still charged 35% more than I was told it would cost. The manager Sam did knock it down some, but I still ended up being charged 21% more than what I was told.
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August 2024 by Leila Battenberg
I’ve always been on the fence of taking my vehicle to any shop due to being almost completely ripped off. But at some point I didn’t have a choice , so I took my car to Tom Steele and I’m amazed at the professional work , quality of work and how well they do repairs and are completely honest with you. Yes it does cost to have certain repairs done but they are cheaper than all of the other auto repair shops in Fort Wayne . My children and grandchildren and my husband and I only take our vehicles here! They staff is awesome and help out in every way . In today’s world Tom Steele is the best all the way around.
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June 2024 by Agora
Smh this was better when it was a Wendy's. They don't even have frostys anymore. I walk in and they just talk to me about cars? I just wanted Ms. Wendy's nice frostys ?
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May 2024 by Casey Jones
Once again, the folks at the Jefferson store went above and beyond. Fast, reasonable, and I know I can trust their work.
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April 2024 by Adam Bigger
So before I take my two daughters on vacation, I get a used tire from this place.i am told It’s a great tire yeah right I get 70 miles out of town and it starts telling me my tire pressure is low as I am watching 1 pound disappear from that tire every 15 minutes, I can see my vacation going downhill I call them because it was two hours before they put it on and they pretty much tell me sorry about my luck, nothing they can Nor will do all I can do is review telling everyone about my experience…btw nail in sidewall have to buy a new one
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April 2024 by Payge Gillig
They say dependability on their website and they are more than dependable, they are life savers! They were able to find me a solution that fit my budget and helped our team get on the road fast! Thank you to Sam and the team!
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March 2024 by Edo S
These guys are absolutely amazing! I had two engine codes and I took the car to them. They diagnosed the problem for free and found that it was low on oil. Filled it up and didn't charge me a dime. Extremely trustworthy and they have a customer for life.
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March 2024 by Judith Hirsch
Friendly people and always good service ?
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February 2024 by Secret Gallifrey
Best mechanic I've been in fortwayne. They get me in quick has reasonable prices and good work!
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February 2024 by Gregg Bender
They've been keeping my car maintained since I got it in 2018... do a great job...
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January 2024 by Kellie Becher
Called to set up an appt for new tires and the person who took my call was very rude and disrespectful. I went elsewhere for my tires.
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January 2024 by Stephanie Parker
I have been a regular to this place for quite some time my whole family used to come here also I work in Kendallville so my oil changes were frequent I got an oil change ended up with code said my cam shaft position sensor was bad took it to hires they tell me my oil pan was cracked and I need a new motor, I never drove over anything or nothing of that nature to get a cracked oil pan, I baby my car! Got it replaced (motor) through Tom even though I had suspicions of them messing it up, kept getting a code p0172 thermostat code I remember the code by heart because it was frequently coming up, made many appointments I had to wait a long time for, to get code fixed went about three times I would drive a little and code kept coming back as if it was only cleared! Took it to dodge got a new thermostat and never had the problem oh and my appointments for the thermostat were under warranty and still no resolution until I took it to the dodge dealer and had to pay almost 400 I would avoid this place at all costs or you will be paying for more costly repairs!!
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October 2023 by Thomas Wilson
Friendly. Experienced. Recommended.
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September 2023 by Jeff
Always great service
