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“The mechanics were very knowledgeable and forthcoming about my car repairs. They listened to my needs and fixed accordingly. I definitely recommend this garage.”
“This is the only place I've brought my car in years. All who work here have been kind and thorough. They are honest and upfront about what your car needs and if it's worth putting the money into.”
“Amazing customer service! My alternator went out and the Woodward crew went above and beyond to help me. I wish I had asked the guy's name because I am super grateful for him. Although they had replaced the alternator, by the time I went to pick up my car after the holidays, my car wouldn't start. The guy quickly dropped what he was doing and went to jump my battery. He immediately warned me that even though he could tell I had recently replaced my battery, that it was completely drained when he jumped it. He told me it would still be under warranty so he said he could call AutoZone to let them know I was on my way there for a replacement. Before I made it to the main road, my battery died. He had the crew go rescue my car from the road and called AutoZone. Someone from AutoZone brought over a replacement battery and Woodward immediately replaced it for me. I didn't have to do a thing! He took care of everything and got me on my way. I am so very grateful. Thank you!!!”
“They were nice and very courteous, they explained what they were going to do to begin with. Then called me and told we what they found to be the issue as well as other minor issues told me the price and asked to proceed with the repairs and told me my vehicle would be done before the shop closed.”
“I've been taking my cars to Gouty's for six years. They're honest, reasonable, and great to work with. And I like knowing I have a good mechanic I can trust for regular maintenance and larger repairs. Highly recommended.”
“This shop was wonderful. Very personable, honest, and understanding. They got my car from another shop, communicated with me about everything, and even got it done way ahead(days if not a week) of time. Definitely recommend this shop!”
“I needed a simple fluid change in my E-CVT. The dealer priced this service at $270, so I called and got other quotes, then priced purchasing the OEM fluid, which cost just over $30. Fort Wayne Transmission Center charged just $50 labor, and in less than a week I had an appt and it was done! This is an old time auto repair shop, without the coffee machine, TV, or horrible piped in music, and apparently they can charge a lot less, too. Located near the Target store at Glenbrook, I went for a short walk, shopped a little. When I got back to the shop it was done.”
“Had a great experience! Fixed my rear brake electric system on my Subaru Legacy, broke a clip, quick fix, and didn’t charge me, I insisted but they declined. Customer service is a lost art these days, but not here. Will be back for repairs in the future. You can trust this shop. Highly recommend stopping in here.”
“Clarke (Ft. Wayne) was wonderful to work with. We are a small volunteer fire dept. and they treated us like a huge customer. They correctly diagnosed our problem, ordered the parts, and had us back in service in no time. If needed, they will be our first call for repairs.”
“I needed a quick oil change. I called and the same day and they were able to get me in. The price was also reasonable compare to other places I received quotes from.”
“So my transmission came highly recommended by a friend of mine. I didn't even call around anyplace else after I heard this recommendation. I dropped our 2017 suburban off on Sunday evening and got a phone call Wednesday morning that it was all done and ready to go. That's a type of service that I appreciate. Thank you guys. You do a great job!”
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
“I've been to these guys twice. Both times my Mercedes-Benz was done and ready by the end of the work day. I had a blower motor issue one month and my power steering went out last week. Had my SUV towed there in the morning and it was ready to go by the end of the day. Fast and efficient. I will continue to take my Mercedes-Benz here.”