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January 2024 by Bari Williams
Get my supplies from them,, very nice peoplr
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August 2023 by Fort Wayne Indiana
They succeeded where others failed at twice the price.Services: General repairs & maintenance
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July 2023 by Ace History
Great place to work and the environment is great
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May 2023 by Angela Mrak
Very helpful with insurance, picking the right pool, and loading the pool when we picked it up! Also, very helpful with answering questions (and I have a lot) without getting frustrated!
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May 2023 by Jen losmit
Amazing everyone is always amazing pool is clear and was just there last week ? thank you tredway pools !
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April 2023 by Tiana Maclin
I have been using them for years. They are kind, fast, and easy to work with. I have never had a problem and will return time and time again. The staff is knowledgeable and help you.Services: Cleaning
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October 2022 by Jodi Ferguson
They open and close our pool every year (for the last 6) we are very satisfied!! They are quick to answer any questions, and cater to your needs
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August 2022 by Janet Landrum Morris
Great staff and wonderful service. Everything was well planned and beautifully carried out! We highly recommend this them
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August 2022 by Brian Vickie Andrews
Nyla the assistant manager, the parts manager and the manager at Tredway are terrific. They really took time with me to explain to me, a first-timer, how to apply chemicals. Nyla even gave me hand-written directions. A few days later the manager stopped immediately and tested my water and helped me when I came in. We didn’t even purchase our spa at tredway but we wish We had! Their people are terrific! We will buy our chemicals here and any future spa purchases and recommend Tredway highly!!
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August 2022 by Trisha Rager
My family and I do not recommend using Treadway Pools. First, we spent thousands of dollars on removing trees and rerouting utilities according to their recommendations. Then we could not come to an agreement on our pool layout which effected slide position and materials needed. Treadway Pools and our family came to a mutual agreement to dissolve our contract with a promise of a full refund. Out of our $10,000 deposit we have received less than half back and were told if we remove our negative reviews they would refund more. We do not want others to go through what we have. Treadway Pools is dishonest and lacks integrity.Service: Design
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August 2022 by Yaritza Pena
Out of the many pool stores in Ft. Wayne, the place to go is Treadway Pools Plus. I had an issue with my pool filter, and it needed replacing. I visited various pool stores in the Ft. Wayne area and had no luck finding the right product for my pool. The last store I visited should have been the first! It is apparent the knowledge exhibited by the personnel there. Jon David took the time to offer suggestions before replacing my filter. He understood that we were making a big purchase and answered all my questions. They have excellent customer service, and I highly recommend them to anyone purchasing pool-related items. We will deferential be making all our future purchases here.Services: Swimming pool equipment repair
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July 2022 by David Rager
Be cautious of this pool installer. We contacted Tredway several months ago about installing an inground pool for us. After meeting with John we decided to go forward with the project and signed a contract putting down $10,000. After meeting with John several times, it was determined that around 8 trees would need to be removed from our backyard. Our goal was to minimize the number of trees that had to be removed because the trees were one of the main reasons we had purchase our lot to start with. John insisted that all trees had to be removed so his equipment could access the area. I later found out by talking with other individuals (that specialize in concrete, pool installation, etc.)that this was not required to the extent that John said. In a phone call John then encouraged us to get the trees removed and our powerline re-ran as soon as possible because he had a "spot open up" so we proceeded forward with the work, spending around $6,000. During our sessions with John, it became apparent that he had very strong opinions on the way things had to be, regardless of what we wanted to do on the project. John would consistently make a case for why he wanted to do something a certain way, building a case for why something made sense to do while leaving out any facts or numbers that would support otherwise. After working with John several times to discuss the design, it became apparent that things were going to get done his way on this project, regardless of what we, the customer, wanted to do. At that point and time, John realized that this project may not go forward the way he had wanted it to and offered to refund the money we had deposited. After thinking it through, we agreed, as we didn't want to spent $140,000+ and not be satisfied with the project when it was completed. We ended up receiving $3,700 back out of our $10,000 deposit. John stated that the $6,300 was for his pool design (which was extremely basic and couldn't have taken more than 1-2 hrs max) and a 5% of project fee! When I called to asked him about the 5% project fee and what it was for, he said it was because he now had an empty slot that he had to fill. The interesting thing is that from the beginning, he stated he was "fitting us in", yet now we are being charged $6,000 for a spot that never truly existed. This is after John stood in our backyard and told us he would refund our money, several times. If you decided to use Tredway, I would do your research thoroughly. Do not sign anything until you have talked to several pool companies and made sure John really has your best interests at heart. We are now left with a backyard that is trashed, out $6,000 from tree removal and powerline re-run, and out another $6,300 due to Tredway's contract, and probably going to need to spend another $6,000 to restore the backyard.....so we are out around $18,300 and have no pool or anything to show for it. Just be careful...Service: Inground pool installation
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July 2022 by Chad Rolli
Friendly and knowledgeable staff, would shop here again
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July 2022 by Amanda Debaillie
Tredway has a solid selection of goods, knowledgeable and helpful staff, and a great water testing system to customize your chemical needs. Today we purchased a new set of pool stairs and was impressed at the willingness to help our family during a very hot day. We were able to take the display home as it was the only available. Other pool places would make us wait for the next shipment to come in. Plus they gave us a pen! Who doesn’t love a new pen?Service: General repairs & maintenance
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July 2022 by Tammy Magnuson
Jon David did an awesome job of getting us the parts we needed to get our pool pump up and running after a breakdown. He went above and beyond to get the parts we needed fast. Our grandkids appreciated him very much. Thank you for a job well done!!!!Service: General repairs & maintenance