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November 2025 by Jim Smith
I called tuffy to see if they could get my automobile in and they got me in taking care of quickly advised me on what I needed to do further.I would recommend sending anybody this location.The people that work here are actual genuine people who want to help you keep your vehicle running in the proper order
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November 2025 by Racine Talla
Extremely helpful. Needed something outside of there usual and they were super willing to help.
Thank you
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October 2025 by Marizza Shepard
I've been here a few times over the last year or so and really appreciated their work and honesty with me. Those things and good service go such a long way. Austin is awesome (and all the techs who have worked on my vehicle). Thank you!
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October 2025 by Kat Poe
Austin has been great and so kind helping us with our car troubles lately! Sent my friend and my dad here for brake jobs recently because they’re awesome. Would definitely recommend. :)
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October 2025 by Beth Applegate
Austin and Rob were a great help with our air conditioner. Very friendly and accommodating.
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September 2025 by Lucas Williams (TheLkw2000)
Helped with a quick issue on my breaks. Was fast and extremely helpful
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September 2025 by Xavier Gibson
Brought my car in a little over a month or so ago in for coilovers and springs to be readjusted, the first technician to do it left my vehicle slammed on its springs and maxed my hydraulic in the rear, the technician wasn’t able to align my vehicle because of this and he sent me on my way saying it was fine, in these circumstances I thought my vehicle was fine because a certified technician said it was, I was also instructed to purchase more parts as a result of this no alignment and shitty readjusting of my parts I’d just purchased. I spend the money on labor and parts to get an alignment, then come to find out because the springs and coilovers were adjusted wrongly, the new parts I had installed did not matter nor help at all, after months of no alignment and shitty ride quality my tires have been extremely worn, the new parts make noises which u was instructed to buy and install. I bring my vehicle in today, to hopefully get my struts and springs readjusted AGAIN to be at minimum height they offer of 2”. They take my vehicle in at about 10:30 - 11am, and I leave to not have to sit in the shop all day. I ended up barely having anything adjusted, I got a half asses alignment, and I’m here to say do not bring your vehicle here ever if you wonder why they’re constantly open and don’t work on nicer tier vehicles anymore it’s because they’ve lost all respect and trust with their previous customers. My car is still making clunking noises from the new alignment parts installed and the vehicle is still half an inch taller in the front from the rear, I was forced to pay for an alignment when my vehicle is still not aligned properly it won’t drive straight for more than 2 seconds which isn’t even enough time to switch radio stations. This is becoming an issue I’ve been here twice and I can’t even trust you guys to touch my vehicle anymore. DO NOT GO HERE I WILL BE REFUSING ANY WORK FROM THEM UNLESS ITS A FULL SERVICE OF MT VEHICLE WHICH THEIR TECHNICIANS HAVE BASICALLY BEEN NEGLECTING, BETWEEN A REAL ROAD TEST, ALIGNMENTS, NEW PARTS I WAS INSTRUCTED TO BUY, AND STILL NOT HAVING THE ISSUE FIXED IS SOMETHING EVERYONE SHOULD BE AWARE OF. CAMBER AND STUFF ARE STILL OUT OF WACK AS WELL, DO NOT TRUST THESE PEOPLE WITH A BRAKE JOBS PLEASE SAVE YOUR TIME MONEY AND HEARTACHE!. I HAVE A FULL ALIGNMENT KIT SET FOR TOE CAMBER AND HEIGHT ADJUSTMENTS! THESE ARE ALL THINGS IVE PAID FOR!
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September 2025 by Marty Shanks
Tuffy on Coldwater has worked on my vehicles for a while now and I couldn't be more pleased with the service and expertise. Even though some of my vehicles had tricky, hard to diagnose issues, they were able to resolve the problems in a timely manner and within a reasonable budget. I will always go and see Scott, Austin, and their staff for any future repairs I may need and I recommend them to my friends and family.
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September 2025 by Willow Mckim
Great service, knowledgeable techs, reasonable cost. Been taking my vehicles here for years.
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September 2025 by Megan Barger
Manager always communicates well and the rest of the guys are friendly and seem to know what they are doing.
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August 2025 by Jerry Lopez
Great set of guys. They always give more than expected. I will continue to come here.
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July 2025 by Lisa Roose
I highly recommend them. They completed the work on our car quickly and reasonably priced.
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June 2025 by Martin Moyer
My son went at got 3100 dollars worth of repairs done only to have problems on the way home. He did not tell them about it right away after a week he went back in and they told him another 3500 to fix the problem. This was on an 07 dodge nitro with 212000 miles. Things happen but I would get a second opinion if choosing these guys. Marty Moyer.
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June 2025 by Nick Derheimer
Wanted my brakes serviced. Only did the rear brakes, and did those wrong. Ended up getting them done properly somewhere else. Cost me over $500 for nothing. Never take your vehicle here.
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May 2025 by Jay Smith
Stopped in after getting a oil change in ohio and they put the wrong oil in my truck this location redid the oil change even after closing this is the best shop ever hands down
