-
August 2023 by Melissa Hoover
Awful experience. The guy checked us back in as being late, by accident yes, however we were two hours early and he said he would fix it, but never did. So they charged my mom another whole day. Then they had the mileage wrong on the paperwork and charged her for 49 miles when we went 10 miles. We called them multiple times, called Wendy the "owner" as well multiple times as well and no one would call back. I even called the area manager twice and he never called back. The fact that the gentleman at desk was drinking a Michelob Ultra light while he was working should have made me question his judgement when entering into legal documents and giving him my mothers debit card. My mother is a senior citizen who is on a fixed income and him over charging her by almost $50 and not even caring enough to try and fix it is the most atrocious thing for a senior to go through when they are already working with the bare minimum for income. Never use this location. Thankfully the corporate office helped my mother get her money back. The hourly employee at this uhaul, whoever "wendy" is and the area manager are all useless and display the worst customer service that I have seen. You take money from people that are on a budget and can't even fix your mistake. I would suggest you stop drinking on the job as well.
-
July 2023 by Ernest Coleman
Wendy is sweetest lady I have ever dealt with at a uhaul location. She was friendly and helpful and sets the standard for customer service!
-
July 2023 by Michael Yolch
The BEST U-HAUL Experience EVER!I expected this to be the typical U-Haul experience...time consuming, inspection of the vehicle, paperwork, hard sales on added insurance or other equipment, certain vehicles not available, lectures about gas and damage, blah blah blah.Rolled in and out in 10 minutes. Anthony was 100% relaxed...but quick, knowledgeable, kind, patient, generous, and caring. He even gave me a great deal without my even asking for any favors at all. It was all so smooth that it didn't seem real!Through many U-Haul rentals over many years, this is the hands-down best experience I've ever had. Much respect.
-
June 2023 by Kachine Chingwa
Anthony is amazing! He was so helpful and called all around until he found what I needed.
-
April 2023 by Lon Jones
Convenient. Variety of sizes. Great service!
-
February 2023 by Susan Reynolds
Had packing supplies I needed at about the same price as big box stores and just a lot more options!!!!
-
February 2023 by Alex Welsch
Awful customer service. After 2 hours left and went to Penske.
-
February 2023 by Smokyboy 88
Good people good prices
