June 2021 by Kenan Alibegovic
Unfortunately not a good experience. Had my Uhaul ordered a month in advance with virtual check-in, arrived to see my truck ready, but when I tried to check-in, I was told the truck was missing equipment and I had to check inside. This wouldn't have bothered me at all, if only the neighborhood uhaul location wasn't closed until Tuesday due to Memorial Day weekend. I understand wanting the prolonged weekend for the holiday, but my order had been in for so long and seemed to have gotten ignored. The location's neighbors were even kind enough to try to contact the owner for me to no avail. So, I couldn't get the truck I ordered >1 month in advance, I had to order a new truck at a new location 20min away, and had to wait 2.5 hours for that truck to be ready when all of my stuff was ready to move. Can't recommend this location with an oversight like this.
