-
February 2024 by lya R
Arrived at location past 10am and the sign indicated it was open at 9am and there was no ones there. So went to another location to get a truck and moving supplies .
-
August 2022 by Captain Richard Moore
Great service and had the equipment I needed definitely would recommend ?
-
November 2021 by King Richard Moore
Great service and had the equipment I needed definitely would recommend ?
-
June 2019 by Amy Blanton
We reserved a 26' truck and asked the attendant if they needed anything to hold the truck. They said no, they'd hold the truck with our name. My husband confirmed the night before the reservation and they said we were good to go. Come the morning of picking up the truck they had cancelled our reservation! They said “ you didn't pick it up at 7am and we let the reservation go. We were there at 8:15am! Nothing in writing said they would release the truck. We called around town and went with Penske who holds the truck for 24 hours for you.
-
September 2018 by Rick Post
I originally requested a motorcycle trailer, got a 5x9 ramp tailer. I requested to pickup on NE side of town, had to pick up on S side of town a 25 min drive out of my way. Dont change my reservation equipment without asking, Dont send me across town to pickup and drop off my equipment without asking. When I arrived at the location, a sketchy looking junkyard that was unattended ( owners apparently had a family emergency) I had to call the "District Field Manager" on his cell phone so he could complete the rental agreement over the phone on his Ipad. Very unprofessional I will not be using Uhaul again.
-
June 2018 by Dale Reighter
When I first got the truck there was trash under the seat. No big deal and I threw it away. When I returned the truck I made sure there was no trash in the back or front And put a full tank in it. Later that day I get the email for my receipt and they tacked on a $25 "cleaning fee". I immediately called thinking they made a mistake, but no the lady on the phone was very unprofessional and stated the truck was "trashed". The truck was not "trashed" at all and made sure it was cleaned prior to returning the truck. She said it's a "standard cleaning fee". They already had my card on file and charged it. But i think its funny when I first got the truck there was trash under the seat.....what a joke. So make sure you add on $25 to your bill when renting because they will pull this on you too.
-
June 2018 by John Bell
Dale the review below is right it happened to me too had mud in the floor board and bed when picked it up. I don't use it for moving I just drove to Indy and back on dry roads and she was very rude and she didn't want to deal with me and hung up me I never had a problem with uhaul tell now she charged me 25 dollar cleaning fee
-
June 2018 by Matt Prough
Great service fast friendly in and out in a couple minutes highly recommend anyone needing moving trucks or boxes to check them out
-
June 2018 by richard.susan.1960 Richard
Took more than owed from visa card.
-
June 2018 by Mitchell Melvin
Nice people
