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February 2024 by GT Riegling Jr
Fast Knowledgeable and Speedy Service
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February 2024 by Lily O'Quinn
Went to get my first passport and the employee helping me was extremely kind and explained everything to me! Super quick and easy.
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January 2024 by Matt Spinks
I’ve had many good experiences here over the years, tbh.Today, however, there wasn’t even a single person working the counter when I came in during normal business hours. The only employee was on break. Something to consider before you come in, you may have to wait for the one employee to return back from break.
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October 2023 by Jessica Parrish
Justin at the Hazelwood branch was so nice & very helpful!
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August 2023 by Alvaro Caro
The lady was no help at all. Terrible customer service
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October 2022 by Robert Gunter
Went to buy a stamp. Walked in and there was a long line. 1 person working the counter everyone else just hanging out not really doing anything. The person working was busy having conversation with co-worker. Then a family walks right in and cuts everyone off to the front off the line. Place is a joke. No wonder the USPS is going broke year in and year out.
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August 2022 by Dimelo Waterson
Went to this location because Stellhorn's credit card machine was offline. Missy was able to find me the best packaging and service for my shipment and saved me nearly $10. Fast service and keeping 33% more cash in my pocket is worth five stars to me.
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August 2022 by Sean H
My passport renewal experience at this location was stellar, staff was exceptional and Missy was kind and thorough with her service. Overall it was a quick visit and I’m glad I decided to go to this location!
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March 2022 by Terrance Golden
I'm, a Army veteran. Why are you in partnership with other businesses that gives military discounts but the USPS don't? Make it make sense. Totally disrespectful.
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September 2021 by Moe Um
Not a very good customer service at USPS Houston. They like to argue with their customers and are working extremely slowly with a huge line. I had to wait over 20 minutes before I was able to get to the counter. They are good people but need more train. It was also extremely hot inside. The air conditioner was not working properly.
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September 2021 by Melanie Rice
I love getting to make 5-star reviews! But, it's unheard of to write one for anything related to the government ... until now.The staff at the Hazelwood location is consistently helpful and friendly. I've had numerous incidents where a piece of mail went missing, or was sent to a prior address, and they went above and beyond to help track down my items.They were also very helpful when I moved to Fort Wayne from out-of-town, in getting my PO Box set up where there were some issues with the USPS box reservation system.
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July 2021 by justin stout
Joke of a place employees are the laziest I have seen. Showed up 15 minutes early to my appt and they said oh yea we will help you in 15 minutes, the lobby was empty. No wonder they are losing money daily.
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July 2021 by Nicole Hill
This post office is horrible. They don't pick up my mail. They leave the lid open on mailbox and the rain gets the mail all wet. I have called several times.Every time on hold for over an hour. I even talked to the mail girl the one day in her truck.I told her the mail is not getting picked up.
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July 2021 by Nikki
Helpful, fast and clean.
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June 2021 by Jared G.
A bunch of dopes work here, they care very little about your mail and the packages that you send out. They waste your time and waste your money. They also send me my neighbors mail all the time. This is ,unfortunately, my local usps location.
