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August 2025 by KC Roberts
I can't believe I'm saying this but these people are actually TOO helpful. If it's empty, they greet you the moment you step through the door and ask all sorts of questions. Let me browse the flat rate mailers in peace!!!
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June 2025 by Shillin Hite
Super helpful over the phone. Staff have helped me with package mix-ups twice now and I appreciate the open communication. Being able to talk with a person over the phone helps me fix issues fast, the automated system is not nearly as helpful as these staff members.
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June 2025 by Katarina Otero
Now I see why there’s only 3 stars. Just drove out here only to find out the hours are incorrect. Make sure you call ahead to make sure they are actually open before coming.
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April 2025 by Brent Guinn
What a bunch of incompetent clowns. Destructive to packages, and too lazy to make the slightest effort to fix the issue of locating missing contents to the package, but instead, deliver the EMPTY package to the recipient. But, why would they care, because their carelessness doesn't affect them. No wonder the government talks about eliminating the circus organization altogether. Sham on all of you.
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March 2025 by Libni Garcia
I’ve had trouble receiving a package for a book I was waiting on. It has been a difficult journey trying to reach the post office to get some answers. I went to two other post offices and was referred to this location. I’m so glad I came here, and I want to give Robin a special shout-out for going above and beyond with his customer service! I arrived just minutes before closing, and Robin was already dealing with a difficult customer and had a line formed. However, when I brought my issue to him, he gave it the attention it needed. He made sure to do some research on my situation and explained what could have happened with my package and what to expect moving forward. Although the outcome wasn’t what I had hoped for, I’m so glad I received exceptional customer service through Robin!
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September 2024 by William Nunemaker
I really shouldn’t be surprised. It’s USPS after all. But lord forbid you actually need to get a hold of a live individual working there to remedy the problem at hand or to fix anything. Ridiculous long wait times. And the best part is being placed on hold they never call you back at all. I’ve learn my lesson. And from now on will be using different services and not USPS…
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May 2024 by Pam Mitoraj
Always dependable. Always pleasant and helpful!
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December 2023 by Gary Arnett
Very helpful staff with all my information I needed!!
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October 2023 by Danielle Conley
The last office to call for mail delivery! Fed ex, Amazon, UPS and every other carrier can find my house but my packages with usps Are always forwarded because they can’t find the address!!! Plus there is no phone number to talk to an actual person only a damn computer. Government run businesses are a joke!
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October 2023 by Grace Berton
This post office is great. It's a little small so between 4-5 it's pretty busy so expect a wait. The employees are wonderful. I accidentally dropped off a UPS package once and when I called, the employee found my package and actually go it to UPS for me. Easy to do drop offs here with prepaid lables
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May 2023 by Deborah Jones
They absolutely never answer the phone. I called the bluffton road as well as old trail office at least 10 times each at different times. Never an answer. No wonder the usps is going out of business
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August 2022 by boo blah
It’s 8:38am, it supposed to be opened by 8:30am. And still not opened. It only takes 5 min to stop whatever you’re doing and get it opened, I have places to go to. I rated it zero.
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July 2021 by Shannon Rabbitt
They lost a sentimental item that was mailed to me. Absolutely the worst!
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July 2021 by John Sparling
It is very small, I haven't had a problem with this place.
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June 2021 by Emma Miller
Every time I go into the Waynedale post office, I somehow cannot help but smile! All the employees are light-hearted and always willing to help, whether you're sending a letter, opening a P.O. box, or getting a price check on a package. They are also always smiling and are easy to talk to. Special shout-out to Mary who always helps me with my package price checks!I would highly recommend the Waynedale Post Office! And it is, by far, my favorite Post Office in Fort Wayne!
