-
February 2025 by Jeremiah Correira
Couldn’t get a wave could not get a head nod from the representative today. I had my daughter with me and we weren’t even acknowledged as people in the store. After waiting seven minutes which felt like forever, we decided to leave or we would get acknowledged. We took our business to T-Mobile, which was not my first choice. All we wanted was Wi-Fi service for our home. Which we received from T-Mobile. You can see the Maysville Road T-Mobile review I left which is five stars for Jaden the T-Mobile representative. You either need more staff or staff that can handle more than one individual or at least acknowledge when people walk in the store. All I needed was one second I’ll be right with you or thank you for coming in today. I’m with somebody just one second please. He looked right at me twice and didn’t even acknowledge us in anyway. Failure
-
June 2024 by Anita Carney
Jay is amazing fast and helpful
-
June 2024 by Mike Wells
Very professional and quick assistance by Jay!
-
June 2024 by Rex Peters
Great service from Jay I recommend asking for Jay for any needs
-
June 2024 by Paul Drummond
Wonderful visit to Verizon today jay has given me the best service I’ve ever got at Verizon I highly recommend talking to jay. I’ve been at all ftwayne Verizon and this is the best chapel ridge or New Haven ask for jay for best service.i think I would have left Verizon if it weren’t for jay!?
-
June 2024 by Janice Cave
Kenny was very informative and helpful and I love my new phone
-
June 2024 by M Kadenko
Setup my mom's new phone, gave thorough explanations. Very friendly. Kenny was awesome.
-
June 2024 by carolyn nimtz
Great service from Jay and Phillip. Very informative and they answered all of the questions I had! I recommend this store to all of my friends and family!
-
May 2024 by Mary Barksdale
Kenny was very helpful 5 stars
-
May 2024 by Paul Kalogerou
Jay was very helpful, patient, knowledgeable, and courteous. He went above and beyond and exceeded my expectations. Keep this guy.
-
May 2024 by Aris Macias
Jay was awesome today. Thanks for your help!
-
May 2024 by Scott Eubank
Jay was extremely helpful, exceptional service!
-
May 2024 by Don
Came in to get my phone looked at and now it's working good as new thanks TJ!
-
May 2024 by Michael Downey
Came in to have a phone issue resolved and it was thanks TJ
-
May 2024 by Robin
TJ helped me with technical support did a great job thank you!