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January 2024 by Robert Alfrey
Very busy and long waits. Staffing needed
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July 2023 by Melanie Jane Shanks
Had what I came for... and more. Plus, the lady at the checkout was friendly.
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July 2023 by sue britton
It is unacceptable for a pharmacy not to be open the hours it posts. The sign says it’s closed today during normal hours. People who need medication‘s sometimes need them right away. I’ve never seen this before and hopefully not in the future. Very dissapointed.
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June 2023 by Dawn Straessle
Wow! What a KIND experience. I will be back, service was awesome and the person running the register was so kind.
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May 2023 by Sam F.
If you get any schedule 2 drugs filled at this pharmacy Fort Wayne in always count your pills when you get them. My husband has cancer and 3 times in one year that we know of they shorted him. Once 30 , twice 50. Probably more because we just started getting suspicious because he kept coming up short. They charged us for the full prescriptions price of course but shorted us 3 times that we know of. Each time it's a hassle going back getting corporate involved. This time we filed with the attorney general's office'. Something is off at this location too many are missing for it to be an accident every time. So it's best to count them. Maybe even audit the tapes and counts. Once may be an accident but this many it seems doubtful.
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February 2023 by Jo H.
Had to fill a prescription for pain for meds after surgery. Twice went to this location and they said come back. Second time they a said it was delayed, and to come back in an hour. They lied!! Since in such pain decided to try again about an half hour later (now 1.5 hours later). Rolled up to the window to find out if it was done. And instead found out they had taken a lunch, but they said nothing about that. Now I'm in terrible pain waiting for them to finish their lunch to get my meds. Terrible customer service!!Get your prescription anywhere else but here.
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January 2023 by Cory Johnson
Exceptional service in the photo dept. today -- Kayleigh is amazing, very competent, effective ... she should be president of Walgreens soon, thank you ....
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November 2022 by Ma Naparat
I went in with my mom on Monday, October 31 so she could get her flu shot. The wait was well beyond 20 minutes at the front window. When it was our turn at the window, the lady said we have to go to the other window around the corner. So we went there and the guy that was there didn’t even greet us for a good 5 minutes. He then asked, “How can I help you?” So I explained to him that I made an appointment for my mom to get her flu shot. He directed us to a different window. We had to wait an additional 10 minutes for someone to greet us at that window. And the lady there was really rude. She just kept glaring at us as I was explaining to her the situation as to why my mom and I are there. She looked up my mom’s insurance information on the computer and told us that her insurance won’t cover her flu shot. We waited over 30 minutes for that message. The people we interacted with was very unprofessional. I understand it gets busy, so they have a lot of things to take care of. But, the least they can do is just be nice. There’s no need to be rude and impatient.
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April 2022 by zAHEr AlDIk
The managers at photo department were so kind to wave the charge of my posters because I had an issue with my order for 2 times but the third was the charm, I actually felt well respected as a costumer, not so common in these days ( Covid era) .
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March 2022 by Aayush Patel
You'll wait in line for long periods of time at the drive-up window and on multiple occasions, I've pulled up to the window and they just ignore me for a solid 5 minutes or so. I understand they have other clients at the walk-up counter and that is understandable to alternate but I should be acknowledged when I pull up. Especially if you're going to stand at the window on the computer and work on something. A simple "I'll be with you shortly" goes a long way and they can't even do that. It's rude to deliberately not make eye contact with the next patient and give no acknowledgement that they are there. I've also had this happen at the walk-up counter. I wait for 5 minutes or longer before someone even says something to me... customer service goes a long way and being short staffed is no excuse for poor communication with customers.
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March 2022 by Sabrina Clark-Davis
Clean store…. Great customer service
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December 2021 by Sam Smith
The lady knew i was waiting on script 2 hrs now. Lady to the right hacking no mask. This chain is horrible
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October 2021 by Deb Claxton
Just a heads up; if you decide to get a vaccine at Walgreens on Coldwater/DuPont, know that you will need to schedule it online ahead of time. If you don’t, you may show up and suffer the wrath of pharmacy tech Jennifer. This happened to me the first time. I get it…during this busy time, even if all you need is a shingles vaccine, it is important to reserve a spot for this. Now mind you, that would go over a lot better if Jennifer was not so snippy, and spend the time prior
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September 2021 by Bailey Paul K
Pharmacy closed
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March 2021 by Tammi Pappas
Complete lack of customer service in the photo department.
