Verizon provides the best store experience and customer service. The staff is helpful and friendly, explaining everything clearly. Customers do not have to wait long and are highly satisfied. The staff is very responsive to needs and wants, going above and beyond to ensure satisfaction. They are professional and helpful, making the experience quick and amazing. Customers have a great experience with the representatives, who have answers to their questions and provide a quick process.
Love working with Heather and Mo they are both great very helpful and kind. They don't make me feel dumb when I ask a question.
November 2025
Helpful friendly very good at explaining everything didn't have to wait long highly recommend Verizon in Frankfort Indiana!!
November 2025
Heather is wonderful! She always fixes things that come up. I'm not stupid, just not interested in technology when there are so many other things l like to explore, so she is a great help.
