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February 2024 by Sue Osberg
Needed a new windshield wipers and they helped me select and install it.
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February 2024 by Brian Ringer
Asked for a jump for my car that died in their parking lot. I was told they don't do that but I could buy a car battery charger. Terrible experience at this location. Had to wait a while after they closed to get someone out to my car.
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August 2023 by Indiana Notary Public
Quick and Friendly
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July 2023 by Barry Gose
I would like to say good things about the Autozone store location in Franklin, IN. Store manager Doug McKinley and his staff have been very helpful recently regarding issues involving my 1996 Jeep Grand Cherokee- he has a great team working for him. They are knowledgeable, helpful & very professional- I would give 6 stars if I could- for example-Mr McKinley drove all the way over to the Bargersville store to pick up a diagnostic tester that I needed. That was very nice of him. You can’t put a price on that kind of dedication & customer service
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July 2023 by Tim Maupin
Extremely helpful member of staff, even offered to replace my wipers while it was pouring rain out. I declined, but appreciated the offer. Great place to shop.
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July 2023 by Randy Shinolt
Super nice manager. He check my alternator & battery. I found a short in a blower switch and they helped out greatly.
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May 2023 by Maxilian 17
Extremely helpful, offered tools for me to complete the work need on my car and allowed my time and space to get it done.
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May 2023 by Erica Mink
Cierra that works there is amazing ,she knew more than the men that worked there she is definitely the one to go to for your needs ,she helped me so much in replacing my wiper motor and even checked my wiring ,I'm telling you she should be management or at least a raise she is kind sweet and super polite all around she is the face of auto zone hands down no doubt I will always go to her from now on and I hope you do too !!!!?this girl knows her s@#t, first person ever that's worked there who actually knows what she is doing Cierra gets a 10 from me ,just amazing now I can go to auto zone instead of O'Riley for my needs as long as Cierra is there ,auto zone u finally have someone who knows what there doing you should be so proud of her
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April 2023 by Lacey Vair
Shoutout to Doug and Chris for helping me install a new battery. It was cold and gross outside, but they were so nice about it. Very kind and helpful…honestly my heroes since I don’t have family nearby to help me. I’m really grateful. They’ve also helped my sister before too with the same problem. Thank you, Chris and Doug!
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February 2023 by Andrea Beasley
Not enough staff. Had to wait about 10min to cash out.
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February 2023 by Douglas Stahl
Fast, friendly and installed my battery. Great job!
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December 2022 by Julian Jacobs
walk in 15 minutes till closing and they won’t except cash due to them counting the drawer..
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October 2022 by Justin Kline
First Rate all the way. Super helpful and friendly. Got me in and out super fast. Back on the road.
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October 2022 by John-Joseph Brod
Great People make the store what it is and the help I got, from the people that helped me make this a Great store! I Love my AutoZone People!
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October 2022 by Melissa Dugger
Extremely helpful. They went above and beyond for me. Thank you